The property is what you would expect in a very old hotel in wales. Tiny tiny bedrooms, fully equipped, obviously no AC.
Gareth
2025 年 7 月入住 2 晚
4/10 很差
April
与配偶出行
2025 年 7 月 8 日
Great location but rooms are tiny. Pillows were plastic and there was an old plastic bag in our shower. Shower barely worked. It was cheap so I guess you pay for what you get? Wouldn’t stay again BUT if you don’t mind the issues I’ve mentioned the location is spot on. Easy parking. Near to everything.
April
2025 年 6 月入住 1 晚
8/10 还可以
Robert A.
与家人出行, 团体旅客
2025 年 7 月 1 日
满意:服务设施
Excellent staff, absolutely top-notch customer service. We were given room 11 at check-in. It smelled very musty and had black mold on the bathroom ceiling. We requested a new room and the staff gave us a much better room and were so attentive to our needs. The hotel is in a great location in Chepstow. The property is tired and worn but it is tidy and a good bargain for a few nights in the area.
Robert A.
2025 年 6 月入住 2 晚
6/10 一般
Julian
与配偶出行
2025 年 5 月 4 日
满意:员工和服务
Rooms could do with an update. Bed comfy. Breakfast lovely. Staff very nice.
Julian
2025 年 5 月入住 1 晚
10/10 超赞
Mio
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a lovely and comfortable hotel. The bath tub was large and
Mio
2025 年 4 月入住 1 晚
8/10 还可以
Pam
2025 年 4 月 15 日
Centrally located
Well placed in the centre of town, this is a popular venue for locals and visitors it seems, with tables outside as well as in. The parking is tight, and the receptionist lovely and helpful when we checked in. We would stay here again.
Pam
2025 年 4 月入住 1 晚
8/10 还可以
Lisa
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lisa
2025 年 4 月入住 2 晚
6/10 一般
真实旅客
团体旅客
2025 年 4 月 12 日
满意:员工和服务
One night stay. Hotel was very tired but the staff were friendly and attentive. Breakfast was good.
真实旅客
2025 年 4 月入住 1 晚
6/10 一般
David
2025 年 4 月 1 日
Ok for a pub ‘hotel’. Decent shower but toilet was tight against the radiator and impossible to sit on squarely. Room wasn’t dirty but equally wasn’t the cleanest. We were charged £15 for having a dog but normally getting a few biscuits and a dog bowl. supposedly for ‘special cleaning products’, but no sign
David
2025 年 3 月入住 1 晚
10/10 超赞
brian
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
brian
2025 年 3 月入住 1 晚
8/10 还可以
Paul
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed for 3 nights no problems staff fantastic breakfast sets you up for the day, room was comfortable and clean
Paul
2025 年 3 月入住 3 晚
6/10 一般
David
商务旅客
2025 年 3 月 24 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
David
2025 年 3 月入住 2 晚
8/10 还可以
Paul
团体旅客
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2025 年 3 月入住 2 晚
6/10 一般
John
商务旅客
2025 年 3 月 15 日
满意:清洁度
Very conveniently located in centre of Chepstow, historic building.
John
2025 年 3 月入住 1 晚
10/10 超赞
Sallyann
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My only fault with this place is the breakfast, it's £14.95 regardless of what you have, so if you have full English it's that price, fine but if you have egg on toast it's still £14.95, so I had breakfast somewhere else. They are missing out there.
Sallyann
2025 年 3 月入住 1 晚
8/10 还可以
Evelyne
团体旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
An older property so no lift to top floors, awkward with a twisted ankle but otherwise fine.
Evelyne
2025 年 3 月入住 1 晚
10/10 超赞
Tom
与配偶出行
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food great beer fantastic staff
Tom
2025 年 2 月入住 1 晚
8/10 还可以
David
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Suitable for a 1 or 2 night stay.
Arrived at 1 and room ready which was a bonus.
If stayed again would book a bigger room as not much space. Shower pressure was poor and needed to stand directly under the head, next to the bath taps which was awkward. Lots of noise throughout the night from other guests and sea gulls start squawking very early (I know this can't be controlled by hotel). Bar area seemed nice and staff were friendly throughout the stay,
David
2025 年 2 月入住 3 晚
10/10 超赞
真实旅客
与家人出行
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was clean and comfortable. Spacious for a family of 4 and 1 dog. Host was incredibly approachable, helpful and welcoming.
真实旅客
2024 年 12 月入住 1 晚
8/10 还可以
Kasey
团体旅客
2024 年 12 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room
Kasey
2024 年 12 月入住 1 晚
8/10 还可以
David
2024 年 12 月 12 日
David
2024 年 12 月入住 1 晚
10/10 超赞
Francisco
商务旅客
2024 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice bed and room. Only very loud guests shouting next door till late night and baby crying