The staff at the front desk were very nice and helpful. The room was very clean and comfortable.
Manuel
2025 年 6 月入住 1 晚
10/10 超赞
Jeannette
与配偶出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Great clean place
Jeannette
2025 年 6 月入住 4 晚
10/10 超赞
G. G.
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Monica was super nice at check in and helpful showing me how to get to the pool. The pool was wonderful for my pain after a long day of driving and hiking. Great breakfast options are always a plus, too! I would stay here again.
G. G.
2025 年 7 月入住 1 晚
10/10 超赞
Lingsen
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast
Lingsen
2025 年 7 月入住 1 晚
10/10 超赞
Dennis
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place.
Dennis
2025 年 7 月入住 1 晚
8/10 还可以
KUOYUAN
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quality of stay
KUOYUAN
2025 年 6 月入住 1 晚
4/10 很差
Nick
与家人出行
2025 年 6 月 28 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
First room smelled like milldew. The lady behind the desk said that many of them did due to a carpet cleaning company who did a bad job. She was kind and changed our room before we moved in. Once we moved in to the second room, we left to eat and returned to find the shower only came down at a trickle. We told the new lady at the dront desk and she was rude about it. Came and pulled the knob, saw water coming out and proceeded to tell us we were doing it wrong. My two daughters had already resorted to a bath instead of a shower and my wife had to manage her hair under the poor shower head. She then said that we could change rooms, but it was already11:30 and we were settled in. The next morning I asked for a discount, but she said that she could not give a discount because we booked with Expedia.
Nick
2025 年 6 月入住 1 晚
10/10 超赞
Andy,Wink
与家人出行
2025 年 6 月 27 日
满意:服务设施,清洁度
Staff were very kind
Andy
2025 年 6 月入住 2 晚
10/10 超赞
Charles,Midland
与配偶出行
2025 年 6 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Solid choice for our cavern trip. The breakfast was quite good.
Charles
2025 年 6 月入住 1 晚
10/10 超赞
Alana
与家人出行
2025 年 6 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice to stay at! Staff was alright when we checked in but it’s a job I get it! Breakfast was good. 30 minutes from the Caverns
Alana
2025 年 6 月入住 1 晚
4/10 很差
Randall
与家人出行, 与配偶出行
2025 年 6 月 12 日
不满意:清洁度
There was what appeared to be dried blood in the bathroom, tv did not work for several hours the first night and the internet did not work entire stay and our no smoking room smelled like stale cigarettes. The bathroom fan did not work and there was no plug in the bathroom sink.
Randall
2025 年 6 月入住 2 晚
10/10 超赞
Thomas
2025 年 6 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Clean
Thomas
2025 年 5 月入住 2 晚
6/10 一般
James
2025 年 6 月 10 日
James
2025 年 6 月入住 1 晚
10/10 超赞
David
与家人及幼儿出行
2025 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast
David
2025 年 6 月入住 1 晚
6/10 一般
Jeffrey
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 6 月 7 日
不满意:服务设施
The beds are comfortable. The pool is ice cold and dirty it’s placed in a bad spot the sun goes behind the building in the evening and the pool is in the shade. This was one of the coldest pools I’ve ever swim in.
Jeffrey
2025 年 6 月入住 1 晚
6/10 一般
John,Las Cruces
与家人及幼儿出行
2025 年 6 月 6 日
满意:清洁度
Clean
John
2025 年 5 月入住 1 晚
10/10 超赞
Janet,Denver
与家人出行
2025 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Helpful staff; good breakfast; convenient lication.
Janet
2025 年 6 月入住 2 晚
6/10 一般
Don
2025 年 6 月 2 日
Don
2025 年 5 月入住 1 晚
10/10 超赞
Rebecca
与配偶出行
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
From check in to check out, everything was wonderful. The front desk was extremely helpful and helping us decide what to eat for dinner as well as helping us get information about the caverns. The room was clean and stocked well for our stay. I give it a 10 out of 10.
Rebecca
2025 年 5 月入住 1 晚
10/10 超赞
Patrick
2025 年 5 月 31 日
满意:服务设施
Awesome staff
Patrick
2025 年 5 月入住 3 晚
10/10 超赞
Frank
2025 年 5 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel, convenient location to visit the caves.
Frank
2025 年 5 月入住 1 晚
10/10 超赞
Tia
与家人出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, good breakfast, comfy beds and quiet rooms
Tia
2025 年 5 月入住 1 晚
10/10 超赞
POONAM,Woodland Hills
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Perfect location for a trip to Carlsbad Caverns. All the staff were super friendly and accommodating. I highly recommend this place.
POONAM
2025 年 5 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2025 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were met with very friendly front desk staff. They gave us some great restaurant ideas.
The room was very clean as well as the hotel itself. The bed and pillows were very comfortable. The only complaint i had was the air conditioner was noisey when it shut down. Other than that I highly recomend this hotel. I would stay here again