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卡塔赫納凱悅攝政酒店的評價

4.5 out of 5
卡塔赫納凱悅攝政酒店
Carrera 1 No 12-118, Cartagena, CO

評價

9.2

卓越

10 分評分，優異；1295 則評價中有 1019 則" "
8 分評分，不錯；1295 則評價中有 145 則" "
6 分評分，一般；1295 則評價中有 49 則" "
4 分評分，欠佳；1295 則評價中有 38 則" "
2 分評分，很差；1295 則評價中有 44 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Sandra Maria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good,staff are very nice
於 2024 年 4 月住了 3 晚

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I stayed here 3 nights out of our trip to celebrate our wedding anniversary. From the moment we entered the hotel, we felt their serene atmosphere, surrounded by beautiful and sophisticated decorations. At the front desk we were greeted by Sara who provided us with a service of excellence. Our room was absolutely beautiful with state of the art decorations and a breathtaking view of the ocean. We enjoyed the pool area, the food and the kindness of every staff member we interacted with. This was our first visit to Cartagena and will be definitely returning to this hotel. Picture of the sunset from the pool area for reference.
於 2024 年 4 月住了 3 晚

10/10 優異

Janardhana Sai (Ashburn)

讚好：整潔度和職員與服務
於 2024 年 4 月住了 5 晚

10/10 優異

Kelvin (Stamford)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

8/10 不錯

Kieva Tamara

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff provided excellent Customer Service from check in to check out, especially Carlos at the Restaurant on 12 for breakfast. He was attentive and made excellent suggestions to ensure our visit to Cartegena was maximized. The rooms were spacious and clean. The views of the beach and the bay were spectacular. The breakfast and snack offered many options daily. The only 2 cons were : 1) the shower leaked all over the floor when you used the hand shower. It is glass and for some reason has decorative gaps that should not exist in those spots. 2) The food at breakfast and snack were never hot. They were a tolerable warm but not hot.
於 2024 年 4 月住了 4 晚

10/10 優異

Suzanne Erica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was safe, clean, and had great amenities! Very friendly staff and an excellent restaurant. We had no complaints at all. One of our party had a health issue during our stay and the staff helped us get a doctor. Excellent value, would stay here again.
於 2024 年 4 月住了 7 晚

10/10 優異

Nikkia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great time!
於 2024 年 4 月住了 3 晚

10/10 優異

Julie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very clean.
於 2024 年 4 月住了 4 晚

8/10 不錯

Tiesha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Rosa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thanks for the great service
於 2024 年 4 月住了 3 晚

8/10 不錯

Hugo Agustin

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

FABIAN

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Overall great hotel
於 2024 年 4 月住了 3 晚

10/10 優異

michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

SHAQUANA J

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient location, bocogrande mall is right next door, old city about 7 min drive without traffic, beach in back yard . Staff & hotel is 10/10 always willing to help only complaint is the welcome watermelon drink needed to be on the menu
於 2024 年 4 月住了 4 晚

10/10 優異

Justin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked the good accessibility, the very nice swimming pools, the smiley and reachable personnel. We were « sad » about the window cleanliness of our room for the first two nights as the bay view is incredible to watch from there. However it got cleaned for the remaining two nights.
於 2024 年 4 月住了 4 晚

10/10 優異

Andrea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff. Very clean
於 2024 年 3 月住了 5 晚

8/10 不錯

Steven

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Ramon Zenen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I’m not big on writing reviews but I must say the Hyatt Regency in Cartagena was one of the best I’ve stayed in. It’s beautiful inside and out, the staff is so polite and welcoming. From the minute you walk in they treat you with the upmost respect, while we were checking in a gentleman came over with refreshing drinks (a watermelon juice) that was delicious. We got there around 2pm and they had our room ready. We had a ocean view room and I must say it was spotless all around!! I was very impressed at the breakfast lounge, not only did they service American style breakfast but they also had Colombian breakfast. Rice, beans, meat, eggs any style, waffles, pancakes, different juices, yogurts, cereal, bread, pastries, etc… You can also order from a menu if you wanted a sandwich or omelette. This is what I would call a real continental breakfast. LENY our server at breakfast was the absolute best!! Right next to the Hyatt they have Bocagrande plaza which is a mall and you can find everything there or just take a short walk downtown or the Center. We walked all the way down to the Laguito and back shopping on the carrera 3 and spent our nights in the center. You absolutely can’t go wrong about the Hyatt in Cartagena!!! 5 stars for me
於 2024 年 4 月住了 4 晚

10/10 優異

Lorena

於 2024 年 4 月住了 5 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Felix (chelsea)

於 2024 年 3 月住了 2 晚

10/10 優異

angela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time staying at this property and I was so impressed. Everyone is so professional the food at the restaurant is amazing. I had the executive suite which was huge and beautiful with the most amazing views. I felt so safe. They always made sure taxis were available. I felt spoiled at this hotel and will def come back.
於 2024 年 4 月住了 3 晚

10/10 優異

Dexter

讚好：整潔度、職員與服務和住宿狀況
The location, food and transportation was great.
於 2024 年 4 月住了 3 晚

10/10 優異

DIANA

於 2024 年 4 月住了 4 晚

10/10 優異

Rosabel Sanchez

Excellent
於 2024 年 4 月住了 3 晚

10/10 優異

Antonio

讚好：整潔度、職員與服務、設施服務和住宿狀況
This place was truly amazing. It exceeded our expectations in every way. The staff was welcoming and helpful. The food was delicious. Our favorite meal of the trip was the ceviche in the hotel restaurant. We will definitely recommend the Hyatt to our friends and family.
於 2024 年 4 月住了 5 晚

10/10 優異

Alice

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly reliable staff only language barrier was a huge problem.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Pratheep

於 2024 年 3 月住了 5 晚

10/10 優異

Nishalle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bien
於 2024 年 3 月住了 3 晚

10/10 優異

Angie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved everything about the hotel. Service was excellent, Mayra at the front desk was beyond amazing! Thank you for an amazing experience
於 2024 年 4 月住了 2 晚

10/10 優異

patricio (Miami)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was very pleasant and the staff was extremely attentive and friendly, but they cheated me with a room, I had Three reserved and they only gave me two without refunding the money for the third and no explanation at all.
於 2024 年 3 月住了 3 晚

8/10 不錯

Britton

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was nice and very clean. All the staff was nice and friendly also. Room service and restaurant in hotel was the downfall food wasn’t good. If you’re like me that didn’t matter you can walk or take $4usd cab rides to some really good restaurants and for that reason I would stay there again. Pool was also very clean.
於 2024 年 3 月住了 3 晚

10/10 優異

wyclif e

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is very convenient and nice. Just be aware that you will not get room cleaning service daily unless you requested. Other than that, very nice hotel
於 2024 年 3 月住了 3 晚

6/10 一般

linda

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I like the hotel ,, everyone was super nice.
於 2024 年 3 月住了 4 晚

10/10 優異

Aura Veronica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Professional, polite, knowledgeable staff always exceeding expectations to accommodate guest needs. Highly recommend this hotel.
於 2024 年 3 月住了 5 晚

10/10 優異

Glorisel

於 2024 年 3 月住了 3 晚

10/10 優異

manuel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo muy bueno trabajadores en general maravilloso Luis en lobby Lennys y Carlos en el restaurante todo muy bueno
於 2024 年 3 月住了 5 晚

10/10 優異

Roderick

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean, responsive and friendly.
於 2024 年 3 月住了 4 晚

10/10 優異

hector

讚好：整潔度、職員與服務和住宿狀況
Fabulous staff
於 2024 年 3 月住了 1 晚

10/10 優異

Neil k

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
5 star service! I would come back in a heartbeat,
於 2024 年 3 月住了 7 晚

4/10 欠佳

Edison

商務旅客
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
Property under construction
於 2024 年 1 月住了 2 晚

2/10 很差

Ashley

多人同遊
不滿：職員與服務和設施服務
bad experience with front desk - charged us for "extra people in thr room" even though we paid inn full for a 2 bed 4 person room
於 2024 年 3 月住了 4 晚

10/10 優異

Kenneth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Unique is the view. Across from the Naval facility. View of the ships. What was not to like was someone drilling concrete doing a repair and it echoed forever all across the hotel. Other than that, this is a true 5 star gem. Love it!
於 2024 年 3 月住了 1 晚

10/10 優異

ary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property , awesome views , nice and comfortable room
於 2024 年 3 月住了 1 晚

8/10 不錯

Richny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

Lou

讚好：整潔度、職員與服務和設施服務
The Hyatt is a beautiful property. The staff are amazing and the food is great. This was my second time there and i look forward to going again.
於 2024 年 2 月住了 4 晚

10/10 優異

Monique (bROOKLYN)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Bharat

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚

10/10 優異

Pilar

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I LIKE THAT Is very clean and all staff are very friendly and helpful.
於 2024 年 2 月住了 1 晚

6/10 一般

Evelyn (basking ridge)

讚好：整潔度和住宿狀況
Hotel is beautiful and clean. Did not like the beach across from the hotel. It looked dirty and too many people trying to sell you something at all times.
於 2024 年 2 月住了 6 晚