The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable.
The rooftop location by the pool could benefit from additional shade / parasols.
This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however).
Overall a very good hotel in a good location.
THIERRY
2025 年 7 月入住 2 晚
2/10 糟糕
Marcelo,Sunny Isles Beach
与家人出行, 商务旅客
2025 年 7 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
Recibimos muy mal trato de Roy y Yarlenis, nos cobraron extra por una menor de 14 años cuando teníamos la reservación de una habitación para 3 personas, desconocieron que mi hijastra fuera la hija de mi esposa pidiendo documentación del padre, fueron mal educados, súper groseros y este hotel no vale lo que cobran, nos sentimos robados y no regresaremos , no lo recomendamos y ojalá que algún general manager supervise el mal customer service de esas amargadas personas Roy y Yarlenis .
Marcelo
2025 年 6 月入住 5 晚
10/10 超赞
Viviana,JACKSONVILLE
与配偶出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff, amenities and cleanliness. Walking distance to main attractions.
Viviana
2025 年 5 月入住 2 晚
10/10 超赞
Luis
与家人出行
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
100% recommended excelente in all aspect
Luis
2025 年 6 月入住 3 晚
10/10 超赞
Guillermo
与配偶出行
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Guillermo
2025 年 6 月入住 5 晚
10/10 超赞
Andrea
2025 年 6 月 19 日
Andrea
2025 年 6 月入住 2 晚
10/10 超赞
Stacey
与配偶出行
2025 年 6 月 15 日
满意:清洁度、服务设施、住宿条件和设施
This was an amazing experience. The location was perfect and very safe. The staff was top tier and the housekeeping did their thing. Housekeeping came at least twice a day sometimes 3. Every day we stepped into a nice clean comfortable room. The breakfast was included and it was really good. The hotel has some of the best food in the area. The staff from the front door, to the front desk, to the rooftop were all amazing. Only suggestion would be to have a concierge to help plan excursions. This hotel is great if you want to relax and unwind not a lot of activity going on at the hotel but right out side you will have action. We came to celebrate our 3 year anniversary and we stayed for 8 days. It also would have been nice to have the room decorated but we had some language barrier as to what we were requesting. Overall 10/10
Stacey
2025 年 6 月入住 7 晚
10/10 超赞
Henry,Closter
与配偶出行
2025 年 6 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Nice stay and friendly staff
Henry
2025 年 5 月入住 3 晚
10/10 超赞
Roger
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and ideally located within the walled city.
Roger
2025 年 5 月入住 2 晚
10/10 超赞
hector
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Una muy buena atención.
hector
2025 年 5 月入住 4 晚
10/10 超赞
Jessica
2025 年 5 月 4 日
Jessica
2025 年 4 月入住 4 晚
10/10 超赞
Arleth M
团体旅客
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was amazing, I enjoyed every minute of my stay!
Arleth M
2025 年 4 月入住 5 晚
8/10 还可以
Laura
与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laura
2025 年 4 月入住 3 晚
10/10 超赞
dawn
与配偶出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly.
dawn
2025 年 1 月入住 4 晚
10/10 超赞
Leyani
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel. Excellent location, food and friendly staff.
Will definitely come back
Leyani
2025 年 4 月入住 3 晚
10/10 超赞
lina,Miami
与配偶出行
2025 年 4 月 7 日
满意:员工和服务,清洁度
Hermoso , increíble localizacion cerca a las boutique de diseñadores y a la muralla, muy completo el desayuno buffet
lina
2025 年 4 月入住 3 晚
10/10 超赞
Meghan
与配偶出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again!
Meghan
2024 年 12 月入住 5 晚
10/10 超赞
Julian
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel in cartagena.
Julian
2025 年 3 月入住 1 晚
10/10 超赞
YAVE
与家人出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good everything
YAVE
2025 年 2 月入住 3 晚
10/10 超赞
DIRAN
与家人出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
awesome
DIRAN
2025 年 2 月入住 4 晚
10/10 超赞
marc
商务旅客
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it
marc
2025 年 2 月入住 2 晚
10/10 超赞
Brent,Toronto
与配偶出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Charleston hotel was terrific. It is traditional as it is a converted convent so the rooms are large. The buffet breakfast was really good, service was excellent with the concierge in booking a trip to a beach club. I highly recommend the hotel as there is a rooftop pool that was not busy during our stay. Several other nice hotels in the neighborhood also have pools but they're much smaller with less lounge chairs and outdoor space.
Brent
2025 年 3 月入住 4 晚
10/10 超赞
Max
团体旅客
2025 年 3 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
Max
2025 年 2 月入住 4 晚
6/10 一般
Ricardo
与家人出行
2025 年 3 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The hotel needs refurbishment and the gym needs to be relocated as it is right next to rooms and very noisy