室外泳池；泳池傘、躺椅
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濱海教堂酒店的評價

4 out of 5
濱海教堂酒店
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar

評價

8.8

優異

10 分評分，優異；864 則評價中有 458 則" "
8 分評分，不錯；864 則評價中有 304 則" "
6 分評分，一般；864 則評價中有 66 則" "
4 分評分，欠佳；864 則評價中有 21 則" "
2 分評分，很差；864 則評價中有 15 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Yamina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Staff! Great customer service, cleanness. Beautiful view
於 2024 年 4 月住了 8 晚

10/10 優異

Stefanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing beach views, good restaurant, and nice pool on the premises. Walking distance to dozens of restaurants. Hotel right on the beach!
於 2024 年 4 月住了 3 晚

8/10 不錯

Victor H

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buen servicio y atención, el bufet extraordinario en el desayuno
於 2024 年 4 月住了 5 晚
JULIA ARTETA 於 2024年4月24日的回應
Cartagena, abril 24 de 2024Estimado Victor¡Gracias por compartir su experiencia con nosotros!Nos resulta un verdadero halago conocer tan buenos detalles de su estadía con nosotros, pero, sobre todo, saber que el esfuerzo dedicado diariamente en todas las áreas del hotel, como instalaciones y servicio, entre otros, es gratamente recibida por nuestros huéspedes.Con su valioso aporte, estamos seguros que más viajeros se animarán a visitarnos en Cartagena.¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTÍNEZ.

8/10 不錯

Lilian

家人同遊, 多人同遊
讚好：設施服務
The hotel is clean and nice but there is a hotel across that never finished construction and it looks terrible and prevents the guests for a beautiful view also the beach across is not clean
於 2024 年 4 月住了 5 晚
JULIA ARTETA 於 2024年4月23日的回應
Dear Lilian. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 優異

FLORENCIO RAMIRO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 6 晚
JULIA ARTETA 於 2024年4月23日的回應
Dear Florencio.We kindly appreciate the time you took to share your comments and travel experience.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Carolina Matas de

讚好：整潔度、職員與服務和住宿狀況
Place around the hotel was not nice, a lot of holes on the streets
於 2024 年 3 月住了 7 晚
JULIA ARTETA 於 2024年4月23日的回應
Dear Carolina, Thank you for taking the time to share with us your experience at the Capilla del Mar hotel.Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 優異

Zejdin

讚好：職員與服務和住宿狀況
Everything was good just not quiet in the beach and not clean at all
於 2024 年 3 月住了 6 晚
HOTEL CAPILLA DEL MAR 於 2024年4月17日的回應
Dear Zejdin. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO.

10/10 優異

Adaora N.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very kind particularly the concierge/bellmen. The property was conveniently located to the beach, restaurants, pier, etc
於 2024 年 4 月住了 2 晚
HOTEL CAPILLA DEL MAR 於 2024年4月7日的回應
Dear Adaora. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the hotel is well maintained, very cortious and helpful staff, very close to the beach, great breakfast.
於 2024 年 3 月住了 7 晚
HOTEL CAPILLA DEL MAR 於 2024年4月7日的回應
Dear Jose. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO.

8/10 不錯

Cristina

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel service was good, clean room, confortable but there were some constructions around.
於 2024 年 3 月住了 7 晚
JULIA ARTETA 於 2024年3月28日的回應
Dear Cristina. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 不錯

Zhassulan

多人同遊
讚好：整潔度、職員與服務和設施服務
J'aimais la vue sur la mer et les tailles de la chambre.
於 2024 年 3 月住了 7 晚
JULIA ARTETA 於 2024年3月28日的回應
Cher Zhassulan,Sincères salutations.Nous apprécions d'avoir pris une partie de votre temps pour nous permettre de connaître votre expérience à l'hôtel.Nous sommes heureux de savoir que vous avez apprécié la vue sur la mer des Caraïbes depuis les balcons de nos chambres.Ce sera un plaisir de vous revoir bientôt.Cordialement,JULIA A. ARTETA MARTÍNEZ

8/10 不錯

Raul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice location and helpful staff. The suite was very spacious and had a beautiful view. Buffet breakfasts were very good. Comfortable beds and pillows. Some of furniture needs maintenance and the construction in front of the hotel is very noisy and they start working very early, before 7am.
於 2024 年 3 月住了 7 晚
JULIA ARTETA 於 2024年3月26日的回應
Dear Raul We kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Emmanuel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great honestly. I don't think I was ever not greatest with a smile and as an English speaking guest sometimes it was hard to communicate but we both tried our best and took care of whatever was needed. Really more than 5 stars should be awarded. I've never felt more welcomed in a hotel honestly and I travel ALOT. Thank you Capilla!
於 2024 年 3 月住了 4 晚
JULIA ARTETA 於 2024年3月26日的回應
Dear Emmanuel. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit.Cordially, JULIA A.ARTETA

10/10 優異

Gabriel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My girlfriend and I stood at this hotel from 3/9-3/12. We really enjoyed the stay! We got the suite with the ocean view, and it was spacious and clean. Staff was quick to help, and the free breakfast was pretty good. There is a lot of construction from Calle 9-13, and this hotel is on Calle 8. Just a heads up, there are a lot vendors/solicitors on the street and beach area. Definitely recommend taking a trip to Baru island, the water is much nicer and clear.
於 2024 年 3 月住了 3 晚
JULIA ARTETA 於 2024年3月14日的回應
Dear GabrielWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Cinthya thalia Morales

讚好：整潔度、職員與服務和住宿狀況
Excelente atención de todo el personal del hotel, muy seguro el hotel y nos brindaron todas las comodidades....el único detallito fueron algunas construcciones que se estan haciendo por la zona, pero esto es ageno al hotel, los visitaria de nuevo sin duda alguna 👌
JULIA ARTETA 於 2024年3月14日的回應
Cartagena, marzo 14 de 2024Estimada Cinthya Thalia¡Gracias! por tomar parte de su tiempo y dejarnos saber su experiencia en el hotel; seguramente, más viajeros apreciarán sus comentarios antes de planear su visita a Cartagena de Indias.Nos agrada leer tan maravillosos comentarios de nuestro hotel, nos complace que haya disfrutado del servicio, calidez y amabilidad de nuestros colaboradores, de la seguridad del hotel y de la comodidad de nuestras instalaciones.Será un verdadero placer atenderle nuevamente en esta su casa en Cartagena.Cordialmente,JULIA A. ARTETA MARTÍNEZ

8/10 不錯

Rose

親子同遊
讚好：整潔度和職員與服務
I really liked the layout of our room. There were 2 bathrooms and no water problems. Really nice viewing the TV did not work though and the internet is not reliable average hotel (this review is from a 9-year old)
JULIA ARTETA 於 2024年3月11日的回應
Dear RoseWe kindly appreciate the time you took to share your comments and travel experience.We are glad to know you enjoyed our comfortable rooms.We will review the cable tv service and we will take corrective measures to prevent situations like these from happening again.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Laura

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great. Highly recommended.
於 2024 年 3 月住了 3 晚
JULIA ARTETA 於 2024年3月11日的回應
Dear Laura.We are very pleased to read your comments.Tthanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 不錯

Grzegorz (North Vancouver)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good but very noisy location. Building is not new abut in ok shape . Very few people speak English. Breakfast is below average ( didn’t even have breakfast tea ) Rooms are spacious.
於 2024 年 3 月住了 3 晚
JULIA ARTETA 於 2024年3月9日的回應
Dear Grzegorz, thank you for taking the time to share with us your experience at the Capilla del Mar hotel.I apologize for the inconveniences. Cordially yours, JULIA A. ARTETA MARTÍNEZ

6/10 一般

Angelo

家人同遊
不滿：住宿狀況
The hotel had construction across the street which it was not mentioned at the time of booking. The construction started early. Windows were not noise proof. Traffic noises constantly.
於 2024 年 3 月住了 3 晚
JULIA ARTETA 於 2024年3月7日的回應
Dear Angelo, We kindly appreciate the time you took to share your comments and travel experience.I apologize for the inconveniences . We hope to have the opportunity to serve you again and provide you with our best service.Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 優異

Jamalia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Hotel made arrangements from the airport. The concierge Jafeer was amazing. My suite was nice and had 2 bathrooms! The view was absolutely amazing. The service was impeccable. Only bad thing is there’s an abandoned unfinished hotel next door. Not so nice to see when you come out of the property.
於 2024 年 3 月住了 3 晚
JULIA ARTETA 於 2024年3月7日的回應
Dear Jamaila. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 優異

Nathalie

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 7 晚
JULIA ARTETA 於 2024年3月26日的回應
Dear NathalieWe greatly appreciate you rating us.Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

6/10 一般

Marnie

讚好：整潔度、職員與服務和設施服務
於 2024 年 2 月住了 3 晚
JULIA ARTETA 於 2024年3月21日的回應
Dear MarnieWe greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 優異

Dante

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was soooooooo nice. Right on the beach, lots of stores and restaurants in walking distance. The staff was really nice.
於 2024 年 2 月住了 1 晚
JULIA ARTETA 於 2024年2月20日的回應
Dear Dante.We kindly appreciate the time you took to share your comments and travel experience.We are looking forward to your next visit. Cordially, JULIA A.ARTETA

6/10 一般

Eduardo

伴侶同遊
讚好：整潔度
Air conditioning didn’t work, limited breakfast choices. Room was not ready when we arrived & we had to wait until 6pm to access our room. Pool is quite small.
於 2024 年 2 月住了 4 晚
JULIA ARTETA 於 2024年2月20日的回應
Dear Eduardo.We kindly appreciate the time you took to share your comments and travel experience.We will review the air conditioning and breakfast service and we will take corrective measures to prevent situations like these from happening again.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Maria

於 2024 年 1 月住了 5 晚
JULIA ARTETA 於 2024年3月20日的回應
Cartagena, marzo 20 de 2024.Estimada María¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

6/10 一般

Anibal

讚好：整潔度
不滿：職員與服務
於 2024 年 1 月住了 6 晚
JULIA ARTETA 於 2024年3月20日的回應
Cartagena, marzo 20 de 2024Estimado Anibal.¡¡Tus estrellas son muy importantes para nosotros!!Te deseamos un pronto retorno a esta, tu casa en Cartagena. En el @hotelcapilladelmar #CartagenamáscercaCordialmente,JULIA A. ARTETA MARTÍNEZ.

10/10 優異

German

於 2024 年 2 月住了 4 晚
JULIA ARTETA 於 2024年3月20日的回應
Cartagena, marzo 20 de 2024Estimado German.¡Gracias! por tomar parte de su tiempo y calificarnos.En el @Hotelcapilladelmar #Cartagenamáscerca!!Cordialmente,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Alex

於 2024 年 1 月住了 4 晚
JULIA ARTETA 於 2024年2月5日的回應
Cartagena, febrero 5 de 2024.Estimado Alex¡ Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ

6/10 一般

German

讚好：職員與服務
不滿：整潔度和住宿狀況
The lights in the room didn’t work properly.
於 2023 年 12 月住了 5 晚
HOTEL CAPILLA DEL MAR 於 2024年1月28日的回應
Dear German We kindly appreciate the time you took to share your comments and travel experience.. We will work on the points you have shared with us. I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially, KARLA DE AVILA ACEVEDO Editar Eliminar

10/10 優異

Carlos

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
JULIA ARTETA 於 2024年1月23日的回應
Cartagena, enero 23 de 2024.Estimado Carlos¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 優異

Alexandre

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We greatly enjoyed our stay at Capilla del Mar. Upon arrival, they allowed us to do an early check-in, which we greatly appreciated. We had requested a crib for our baby and it was there, as promised. The room was large, the beds were comfortable. The staff is very nice and always happy to help. Lastly, the food at the restaurant is delicious!
於 2024 年 1 月住了 2 晚
JULIA ARTETA 於 2024年1月22日的回應
Dear Alexandre. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 不錯

alycia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked this hotel. The breakfast was decent. They were attentive to any concerns i had. The room I was in had an issue with the sink & the shower head leaking after use. Once they couldn't resolve the issue they changed me to another room, which was much better, with no issues. I was very satisfied. The staff was friendly, helpful and spoke some English. It really helped that it was a convenient place to walk to the shops, free beaches, eateries and western union down the street. I'll definitely be returning here when I come back.
於 2024 年 1 月住了 4 晚
JULIA ARTETA 於 2024年1月20日的回應
Dear Alycia.We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 優異

Danielle

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Property was conveniently located near the beach and able to taxi to el centro for 15,000 pesos ($4). The restaurant offers tasty food for affordable cost. The breakfast was between 6-10am so had lots of time to eat. The pool area was small but not crowded. Great view from the balcony.
於 2024 年 1 月住了 4 晚
JULIA ARTETA 於 2024年1月20日的回應
Dear Danielle.We kindly appreciate the time you took to share your comments and travel experience.We are glad to know our teams service and the location close to all of the landmarks in the cityWe hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 優異

EMMANUEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel très agréable
於 2024 年 1 月住了 6 晚
JULIA ARTETA 於 2024年1月15日的回應
Cher EmmanuelMerci de nous avoir évalué !Nous apprécions pleinement d'avoir pris le temps d'évaluer votre dernier séjour chez nous.Nous espérons vous accueillir à nouveau !Cordialement,JULIA A. ARTETA MARTINEZ

10/10 優異

Crystal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing!
Este hotel es increíble. Todos fueron muy amables y generosos. Tenían una gran seguridad fuera del hotel que lo ayudará en un taxi y lo ayudará a salir del taxi. La zona en sí es muy segura. Mi habitación era muy espaciosa y hermosa. Definitivamente regresaré a este hotel.
於 2024 年 1 月住了 4 晚
JULIA ARTETA 於 2024年1月15日的回應
Estimada Crystal, reciba un cordial saludo. Agradecemos el tiempo invertido en dejarnos saber lo grata que fue su experiencia y lo especial que fue nuestro equipo humano durante su estancia.Será un placer recibirle nuevamente en esta su casa en Cartagena.Saludos,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Janeth

於 2024 年 1 月住了 2 晚
JULIA ARTETA 於 2024年1月15日的回應
Dear JanethWe greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 優異

ANGELLY

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ubicación excelente y amabilidad del personal increíble
於 2023 年 12 月住了 4 晚
JULIA ARTETA 於 2024年1月9日的回應
Cartagena, enero 9 de 2024Estimada Angelly, reciba un cordial saludo.Le agradecemos el haber dedicado parte de su valioso tiempo para dejarnos su comentario y permitirnos conocer su experiencia en nuestro Hotel.Es muy gratificante para todo nuestro equipo saber que disfrutó del cálido servicio que nos caracteriza y de nuestra privilegiada ubicación cerca a todos los sitios de interés de la ciudad.Será un placer recibirle nuevamente en esta su casa en Cartagena.Feliz regreso a casa.JULIA A. ARTETA MARTÍNEZ

10/10 優異

Itzel Carina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nos hospedamos para nuestra luna miel y nos gustó mucho. La habitación tenía una vista espectacular y todo muy cerca.
於 2023 年 12 月住了 4 晚
JULIA ARTETA 於 2024年1月3日的回應
Cartagena, enero 3 de 2024Estimada Itzel Carina.Reciba un cordial saludo.Agradecemos haber tomado parte de su tiempo, para permitirnos conocer su experiencia en el hotel.Nos alegra saber que disfrutó de la vista al mar caribe desde el balcón de su habitación y de nuestra privilegiada ubicación cerca a todos los sitios de interés de la ciudad.En el Hotel Capilla del Mar, trabajamos para ofrecer experiencias memorables a nuestros huéspedes.Será un placer tenerle pronto de regreso.Cordialmente,JULIA A. ARTETA MARTÍNEZ

8/10 不錯

Rogerio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bom custo beneficio, localização razoavel, atendimento dentro da expectativa.
於 2023 年 12 月住了 4 晚
JULIA ARTETA 於 2024年1月3日的回應
Prezado Rogerio, Obrigado por nos avaliar!Comemoramos sua avaliação e agradecemos sua preferência por nós.Cordialmente,JULIA A. ARTETA MARTINEZ

10/10 優異

Maria (Spring Grove)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff is friendly and helpful. Location is good.
於 2023 年 12 月住了 4 晚
JULIA ARTETA 於 2024年1月3日的回應
Dear MaríaWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

8/10 不錯

Víctor

於 2023 年 12 月住了 6 晚
JULIA ARTETA 於 2024年1月19日的回應
Cartagena, enero 19 de 2024.Estimado Victor¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 優異

Akilah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful experience at this hotel. The staff were helpful, kind, and willing to go above and beyond. The beds were comfy and cleaning crew did a great job keeping our room tidy. If this is your first time traveling to Cartagena please beware that there are vendors waiting outside to sell you things or taxi drivers ready to bounce, but you’ll find this all through the city. Overall we will book this hotel again
於 2023 年 12 月住了 6 晚
HOTEL CAPILLA DEL MAR 於 2023年12月17日的回應
Dear Akilah. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO

10/10 優異

David Santiago

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente lugar, habitaciones espaciosas con muebles hermosos y cómodos, la piscina en el último piso es maravillosa
於 2023 年 12 月住了 1 晚
JULIA ARTETA 於 2023年12月15日的回應
Cartagena, diciembre 15 de 2023Estimado David Santiago, reciba un cordial saludo.Agradecemos haber tomado parte de su tiempo para compartir sus comentarios y experiencia de viaje.Nos alegra que haya podido disfrutar de la comodidad y amplitud de nuestras habitaciones y de nuestra piscina solarium ubicada en el piso 22.Será un placer recibirle nuevamente en esta su casa en Cartagena.Saludos,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Debora

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
JULIA ARTETA 於 2023年12月15日的回應
Cartagena, diciembre 15 de 2023Estimada Debora, le agradecemos el haber dedicado parte de su valioso tiempo para calificarnos.Será un placer atenderle nuevamente en esta su casa en Cartagena.Cordialmente,JULIA A. ARTETA MARTÍNEZ

10/10 優異

Humberto Efrain Piedrasanta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La vista en donde se ubica la piscina, excelente para observar la caída del sol. y el sabor delicioso de la comida en su Restaurant
於 2023 年 11 月住了 2 晚
JULIA ARTETA 於 2023年12月15日的回應
Cartagena, diciembre 15 de 2023Estimado Humberto.Reciba un cordial saludo.Agradecemos haber tomado parte de su tiempo, para permitirnos conocer su experiencia en el hotel.Nos alegra saber que disfrutó de la vista desde nuestra piscina, donde se puede apreciar la puesta al sol y de nuestra gastronomía.Será un placer tenerle pronto de regreso.Cordialmente,JULIA A. ARTETA MARTÍNEZ

6/10 一般

Salomon

家人同遊
讚好：職員與服務和住宿狀況
Food service slow and food not good
於 2023 年 11 月住了 4 晚
JULIA ARTETA 於 2023年12月15日的回應
Dear SalomonWe greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

8/10 不錯

Ollie

讚好：整潔度和設施服務
Great location. The breakfast was extremely good. But know when it rains the street is flooded and may affect the hotel’s water. The hot water went out while I was there. By the evening it was restored. It has adjoining rooms that are separated by a door. You can hear people next door. When I checked out the staffed claimed I got room service from the restaurant next door. After they verified it wasn’t me and that their own staff made a mistake all I was given was piece of paper stating I could leave. I had to ask for a receipt to make sure I wasn’t charged for anything after I left. The experience left a very nasty taste in my mouth. I would suggest you eat/drink off the hotel premises to avoid getting falsely chared for anything.
於 2023 年 11 月住了 1 晚
JULIA ARTETA 於 2023年11月29日的回應
Dear Ollie, thank you for taking the time to share with us your experience at the Capilla del Mar hotel.I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 優異

Sherry

讚好：整潔度、職員與服務、設施服務和住宿狀況
All the staff were friendly and helpful special thanks to Karla who went far out of her way many times for me, arranging a birthday surprise and and picking up medicine when I was unable.
於 2023 年 11 月住了 7 晚
JULIA ARTETA 於 2023年11月23日的回應
Dear Sherry. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 不錯

Tanyia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
JULIA ARTETA 於 2023年11月20日的回應
Cartagena, noviembre 20 de 2023.Estimada Tanyia¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 優異

Patricia

讚好：整潔度、職員與服務和住宿狀況
El servicio y atención fueron excelentes.
於 2023 年 11 月住了 2 晚
JULIA ARTETA 於 2023年11月18日的回應
Cartagena, noviembre 17 de 2023Estimada Patricia.¡Gracias! por tomar parte de su tiempo y dejarnos saber su experiencia en el hotel.Nos complace que haya disfrutado del servicio, calidez y amabilidad de nuestros colaboradores.Será un verdadero placer atenderle nuevamente en esta su casa en Cartagena.Cordialmente,JULIA A. ARTETA MARTÍNEZ