los espacios y habitaciones estaban super bien y cómodos
la cómida rica, lo único malo es que me cobraron impuestos aparte del paquete que ya estaba pago
Evelin
於 2025 年 7 月住了 3 晚
10/10 優異
Luis A
家人同遊, 多人同遊
2025 年 7 月 14 日
Beautiful hotel fill with very lovely and kind people to make your experience the best.
Luis A
於 2025 年 6 月住了 4 晚
8/10 不錯
John
伴侶同遊
2025 年 7 月 13 日
讚好:職員與服務和設施服務
We chose this hotel to stay during a layover. Its proximity to the airport is a major bonus, but if you’re making Cartagena your destination, this area of town is really not the place to stay. There are much trendier and historic neighborhoods and there are other beaches that are prettier but overall for what it was the hotel had great staff, clean rooms and nice pools.
John
於 2025 年 7 月住了 1 晚
8/10 不錯
Bart
2025 年 7 月 13 日
讚好:整潔度和住宿狀況
Bart
於 2025 年 7 月住了 1 晚
6/10 一般
Vish
家人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Basic amenities like hair dryer wasnt in the room, ac remote not working and the room phone wasnt working
Vish
於 2025 年 7 月住了 1 晚
10/10 優異
Simone
2025 年 7 月 2 日
Simone
於 2025 年 6 月住了 3 晚
8/10 不錯
MAGALIS
家人同遊
2025 年 6 月 18 日
讚好:整潔度和設施服務
Es buena. El desayuno es bueno . Pero podrian mejorar la variedad.
MAGALIS
於 2025 年 6 月住了 1 晚
10/10 優異
RICARDO
伴侶同遊
2025 年 6 月 6 日
讚好:整潔度、設施服務和住宿狀況
Property was great overall. Proximity to airport was a positive with the ONE exception that on one of the mornings we had a plane so close, it felt as if right over our heads at 6:30am. BUT - all in all, the food for breakfast was great, staff was amazing and pools were nice and clean, so would definitely recommend anyone to stay here.
RICARDO
於 2025 年 5 月住了 1 晚
2/10 很差
Martha
多人同遊
2025 年 6 月 5 日
讚好:職員與服務
不滿:設施服務和住宿狀況
The property is old and very bad maintenance, does not have any room sea views. Rooms old and bad maintenance the bathroom with the shower and faucet in bad shape. Very expensive the price in comparison with the quality of the hotel.
Martha
於 2025 年 5 月住了 3 晚
6/10 一般
Robyn
家人同遊, 伴侶同遊, 多人同遊
2025 年 5 月 29 日
讚好:整潔度
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Robyn
於 2025 年 5 月住了 5 晚
8/10 不錯
Rashid
伴侶同遊
2025 年 5 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast should be hot, not cold
Rashid
於 2025 年 5 月住了 1 晚
10/10 優異
julio
2025 年 5 月 21 日
julio
於 2025 年 5 月住了 1 晚
10/10 優異
CLAUDIA
2025 年 5 月 20 日
讚好:整潔度和住宿狀況
muy buen lugar para visitar
CLAUDIA
於 2025 年 4 月住了 1 晚
10/10 優異
Angela
家人同遊
2025 年 5 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eduardo botonee el mejor de todos nos hizo la estancia súper agradable
Angela
於 2025 年 4 月住了 7 晚
10/10 優異
Fadia Emeline
2025 年 5 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Fadia Emeline
於 2025 年 4 月住了 3 晚
10/10 優異
Daniel H
2025 年 5 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Daniel H
於 2025 年 4 月住了 2 晚
10/10 優異
Kati
多人同遊
2025 年 5 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo el personal del hotel es excelente muy agradable servicial
Kati
於 2025 年 3 月住了 7 晚
10/10 優異
Paulo
2025 年 4 月 27 日
Paulo
於 2025 年 4 月住了 3 晚
10/10 優異
alberto
伴侶同遊
2025 年 4 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Very good people.
alberto
於 2025 年 4 月住了 4 晚
10/10 優異
carine
2025 年 4 月 24 日
carine
於 2025 年 4 月住了 2 晚
2/10 很差
Nisha Antonia Jasmine Mc (Westerhall)
多人同遊
2025 年 4 月 22 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Sonesta Cartegena is a law suit waiting to happen. Imagine being placed in a room without a front door, or having your AC units pour puddles of water from the ceiling, and being unable to control the AC temperature, or turn it on or off because the wall mounted control refuses to work - or having maintenance attempt to fix the AC unit three times in three days - all to no avail. Imagine being dirty and unable to bathe for hours because the staff repeatedly fails to replenish daily linens and takes forever to respond to requests for linens. Or imagine having staff remove your ear-pods from your personal belongings in your room and travel to their home with it. Imagine eating breakfast and not having labels to tell you what your eating to avoid allergic reactions. Or even eating breakfast and seeing an unopened sanitary napkin and trash in the scenic pond next to you. I can say a lot more, but what I will say is that Expedia failed us by rating this a four-star hotel. It was certainly less than that.
Nisha Antonia Jasmine Mc
於 2025 年 4 月住了 3 晚
8/10 不錯
Mauricio
2025 年 4 月 20 日
讚好:整潔度、職員與服務和客房舒適度
Mauricio
於 2025 年 4 月住了 2 晚
10/10 優異
Carlos mario
家人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Carlos mario
於 2025 年 4 月住了 4 晚
6/10 一般
Pedro San
2025 年 4 月 20 日
讚好:整潔度、職員與服務和客房舒適度
Las habitaciones demasiado viejas, nos tuvieron que cambiar porque había humedad. Considero que deben mejorar el hotel.
El personal amable atendieron inmediatamente nuestra solicitud de cambio. Buena ubicación frente a la playa