室外游泳池

关于凯夫城温德姆戴斯酒店的点评

2 out of 5
凯夫城温德姆戴斯酒店
1006a Doyle Avenue, Cave City, KY

点评

7.2

还可以

10 分 - 超赞。203 条好评,共有 860 条点评" "
8 分 - 还可以。302 条好评,共有 860 条点评" "
6 分 - 一般。170 条好评,共有 860 条点评" "
4 分 - 很差。119 条好评,共有 860 条点评" "
2 分 - 糟糕。66 条好评,共有 860 条点评" "

7.0/10

清洁度

7.8/10

员工和服务

6.6/10

服务设施

6.8/10

住宿条件和设施

7.0/10

环保

点评

4/10 很差

Robert

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Exhaust fan was very noisy and blew air into the bathroom vs. out. Remote dirty. Corners of tile very dirty. Very limited selection for breakfast. Toaster only toasted one side of the bread. I will not go back.
2024 年 5 月入住 2 晚
Manager 于 2024年05月21日 的回复
Hello Robert, We appreciate your feedback and regret to learn of the challenges you encountered during your stay. Your comments have been duly noted and will be shared with the relevant departments for further review. Should you wish to discuss your experience further, please do not hesitate to contact the hotel management directly.

10/10 超赞

Lexy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Manager 于 2024年05月21日 的回复
Hello Lexy,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your time at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 超赞

Xingfu

2024 年 3 月入住 1 晚
Manager 于 2024年05月19日 的回复
Hello Xingfu,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

2/10 糟糕

Patsy Jo

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived early and were unable to check in at that time. Totally understandable. I was tired from the drive and certainly could have had a better attitude about the whole thing myself. The front desk staff responded as they should to my impatience and I don't blame her for that. Where I found the biggest issue is that when I asked to use a bathroom while waiting I was told no, they did not have a public restroom. Even as a confirmed guest at the property they would not let me use the bathroom. While waiting I deep dived into reviews via google and ultimately decided to cancel the reservation, one because I honestly couldn't believe there wasn't one room ready at 2pm and two the reviews were very negative and spoke in great detail about the extreme lack of cleanliness of the rooms, including instances of bug infestations. I was not going to risk it, especially travelling with a small child. Overall, I should have done more research instead of looking only at cost. In the end, you get what you pay for. I just decided to pass and was immediately checked in for maybe 8 dollars more across the street and had a great experience there.
2024 年 5 月入住 1 晚
Manager 于 2024年05月14日 的回复
Hello Patsy Jo, We apologize for any inconvenience you experienced during your visit. Our team strives to accommodate all guest requests, and we regret if our policies did not meet your expectations. We value all feedback regarding cleanliness and will address any concerns internally. Thank you for considering us, and we hope you have a pleasant stay wherever you choose to visit.

10/10 超赞

Jeff

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The desk receptionist Courtney was very kind and pleasant.
2024 年 5 月入住 3 晚
Manager 于 2024年05月13日 的回复
Hello Jeff,We appreciate your kind words about receptionist Courtney and are delighted to hear that she made your stay more enjoyable. Thank you for taking the time to share your feedback with us.

10/10 超赞

Bethany

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
After an 8 hour drive this was just what I needed. Right off the main road. Food nearby. Beautiful woods I could take a walk in. Quiet since I crashed out around 8pm from the drive. There are many other attractions but for me this was just a pit stop.
2024 年 5 月入住 1 晚
Manager 于 2024年05月6日 的回复
Hello Bethany,We are delighted to hear that you found our location convenient and the surroundings peaceful for your much-needed break. It's wonderful that you were able to relax and enjoy the nearby amenities during your stay. Should you decide to explore further in the future, our team is always happy to assist with recommendations.

8/10 还可以

Scott Allen

2024 年 4 月入住 1 晚
Manager 于 2024年05月21日 的回复
Hello Scott Allen, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 还可以

Vern

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay.
2024 年 4 月入住 1 晚
Manager 于 2024年04月26日 的回复
Hello Vern,We are pleased to hear that you found our hotel to be a nice place to stay. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 还可以

Karalynn

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚
Manager 于 2024年04月23日 的回复
Hello Karalynn, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 还可以

Dimitry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Surprisingly good for the price. The room (and particularly the bathroom) was pretty large, reasonably maintained, conveniently located (no stairs or anything). Wi-fi felt slow at times, but overall worked well. Plenty of parking space. The staff was perfect, friendly and efficient. Check-in took a minutes, check-out - mere seconds. The breakfast is not diverse, but reasonable. On the other hand, the room could have been cleaned better. I found a piece of gum under the table desk, and some trash behind the TV stand. Why was I searching all those hidden places? To find a power plug for my laptop. The lack of power plugs was noticeable. I did find one behind the TV that was close enough to the only table, but it took some effort to get to it. Light switches are not intuitive. For example, the main bathroom switch only turns the shower lights and the shower switch is the main bathroom switch. Took me a while to understand that. The room has a microwave, a fridge and a tiny coffee maker, but no dishes or spoons or anything to microwave in. Had to improvise and go to front desk and ask for a spoon (which I got, to their credit). So overall, there is a room for improvement, but overall not bad at all.
2024 年 4 月入住 2 晚
Manager 于 2024年04月23日 的回复
Hello Dimitry, We appreciate you taking the time to share your detailed feedback with us. We're pleased to hear you found our room size, location, and staff to your satisfaction. Your comments about the cleanliness and power plug accessibility has been duly noted for our improvement. We'll share your thoughts regarding the light switches and the room amenities with our team to ensure a more seamless experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 超赞

William S

2024 年 4 月入住 1 晚
Manager 于 2024年04月30日 的回复
Hello William S,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.

6/10 一般

Kelsey

与配偶出行
不满意:住宿条件和设施
It wasn’t the best it wasn’t the worst.we were only there for a few days and only needed a place to lay our heads down in the evenings . The breakfast provided was less than desired. No hot items other than instant oatmeal. The one positive thing was the rooms were clean and I didn’t feel unsafe. But I would not stay here again.
2024 年 3 月入住 2 晚
Manager 于 2024年04月9日 的回复
Hello Kelsey, We appreciate your feedback on your recent stay. We take all guest comments seriously to improve our services. It's great to hear you found the rooms clean and felt safe during your visit. Should you decide to stay with us again, please let us know how we can make your experience more enjoyable.

6/10 一般

matthew

满意:员工和服务
While it was a nonsmoking room it smelt like smoke. Aside from that it was fine.
2024 年 4 月入住 1 晚
Manager 于 2024年04月9日 的回复
Hello matthew, We apologize for any inconvenience caused by the smell in your room. We appreciate your feedback and will look into this matter further to ensure it is addressed appropriately. Your overall positive experience at our hotel is important to us.

8/10 还可以

Deborah,Lees Summit

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
It was fine
2024 年 3 月入住 1 晚
Manager 于 2024年04月5日 的回复
Hello Deborah, We appreciate your feedback and are glad to hear that you had an overall satisfactory stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 一般

Hope

满意:员工和服务,清洁度
You get what you pay for. Older hotel.
2024 年 4 月入住 2 晚
Manager 于 2024年04月5日 的回复
Hello Hope, We appreciate your feedback and take all guest comments seriously. Your input helps us improve guest experiences. Thank you for choosing to stay with us.

10/10 超赞

Joshua

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Close to mammoth cave national park, friendly service, decent breakfast, regular cleaning of rooms, staff is very warm and welcoming.
2024 年 3 月入住 2 晚
Manager 于 2024年04月5日 的回复
Hello Joshua,We appreciate your positive feedback and are pleased to hear you enjoyed our convenient location, friendly service, and welcoming staff. It's great to know that you found our breakfast offerings satisfactory and our rooms well-maintained. Your kind words motivate us to continue providing exceptional hospitality services.

2/10 糟糕

Violet

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 3 月入住 2 晚
Manager 于 2024年04月4日 的回复
Hello Violet, We're sorry to hear about your experience. Please reach out to us with any feedback you have so we can address your concerns and work to make improvements.

10/10 超赞

Jane

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
For an older place it was very clean. It looked like they are redoing some rooms.
2024 年 3 月入住 1 晚
Manager 于 2024年04月3日 的回复
Hello Jane, We are glad to hear that you found our hotel clean and noticed our ongoing room renovations. Our team appreciates your feedback and strives to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance.

10/10 超赞

Brandi

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is very clean and fairly quiet. Check in was fast and easy. Would stay again!
2024 年 3 月入住 1 晚
Manager 于 2024年03月31日 的回复
Hello Brandi,We are delighted to hear that you enjoyed our clean and quiet accommodations, as well as our efficient check-in process. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay in the future.

6/10 一般

Michelle

与配偶出行
满意:清洁度
不满意:服务设施
Nice new carpet, updated cabinetry and larger bathroom. TV small, staff dressed in t-shirts and jeans, no hot food. Dated building.
2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Michelle,Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the updated features in your room. Our team's attire is aimed at providing a relaxed atmosphere, and we appreciate your understanding. Should you have any further concerns, we recommend reaching out to our management team directly for assistance. Safe travels!

6/10 一般

Jerzy

不满意:住宿条件和设施,清洁度
2024 年 3 月入住 3 晚
Manager 于 2024年03月27日 的回复
Hello Jerzy, We appreciate you choosing our hotel for your stay. If there were any issues during your visit, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an improved experience.

6/10 一般

Wendra

不满意:住宿条件和设施,清洁度
Clean enough but the smoke stench in the room hit you like a wall and our clothes reeked after we left. Didn’t notice when we booked that ALL rooms were smoking.
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Wendra, We apologize for any inconvenience you experienced during your stay. Our hotel strives to provide a comfortable environment for all guests. Your feedback will be shared with the relevant team for review. Kindly reach out to management for further assistance regarding your concerns.

10/10 超赞

Dawn M

满意:清洁度、员工和服务、住宿条件和设施
Nice room. Liked parking right by the room door.
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Dawn M,We appreciate your positive feedback on the room and convenient parking location by your door. Your satisfaction is important to us, and we are delighted to hear that you enjoyed your stay with us. Thank you for sharing your experience with us.

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Susan,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

6/10 一般

Agathe

与配偶出行
满意:清洁度
It was fine
2024 年 3 月入住 2 晚
Manager 于 2024年03月22日 的回复
Hello Agathe, We appreciate you sharing your experience with us. We value all feedback, as it helps us improve our services for future guests. If you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us, we hope to welcome you back in the future.

8/10 还可以

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
For a one night stay and the price, we were all pleased.
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Jennifer,We are delighted to hear that you found value in your stay. Our team aims to offer a comfortable experience at a competitive rate. Should you have further feedback, please feel free to share it with us.

8/10 还可以

Timothy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for one night stay. Room could have used another light around the desk
2024 年 3 月入住 1 晚
Manager 于 2024年03月5日 的回复
Hello Timothy,We appreciate your feedback regarding the room lighting and will share this with our team for future improvements. We hope you enjoyed your stay overall and look forward to welcoming you back for an even better experience.

8/10 还可以

Alicia

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Manager 于 2024年02月16日 的回复
Hello Alicia,We are delighted to hear that you enjoyed your recent stay at our hotel! Your satisfaction is our top priority, and we strive to provide a memorable experience for all of our guests. If you have any further feedback or suggestions, we invite you to reach out to us directly. We hope to have the pleasure of welcoming you back in the near future.

8/10 还可以

Alisha

满意:员工和服务
2024 年 2 月入住 2 晚
Manager 于 2024年02月15日 的回复
Hello Alisha, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 还可以

Terra

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it was a nice way to end my out-of-town work day. It was perfect for my needs as an RN who travels the area often. I will return. I would say that options for purchasing microwave meals or snacks/beverages would be great. Since there isn't a lot around there, it is good for the tired traveler who might need something to snack on/eat and not have to look/search too far for it. Of course, not having that option is not going to keep me from booking again, but just a thought.
2024 年 2 月入住 1 晚
Manager 于 2024年02月15日 的回复
Hello Terra,Thank you for choosing our hotel as your home away from home and for sharing your feedback. We're delighted to hear that your stay was a perfect fit for your needs as a traveling RN. We appreciate your suggestion regarding the availability of microwave meals and snacks/beverages for our tired travelers. Our team will take this into consideration for future improvements. We look forward to welcoming you back on your next visit.

10/10 超赞

WELLINS

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024年02月13日 的回复
Hello WELLINS,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 超赞

Charles

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good short stay.
2024 年 1 月入住 1 晚
Manager 于 2024年02月6日 的回复
Hello Charles,Thank you for choosing to stay with us! We're delighted to hear that you had a good experience during your short stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 糟糕

Sarah

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible hotel
Hotel was 1 of the worst ive ever stayed at. Checked out within 2hrs knowing i wouldn't get a refund and went to a different hotel. No heat, dirty, no resolve other than to pay more for an unnecessary room but still the issue is the hotels fault but i have to pay for it?
2024 年 1 月入住 2 晚
Manager 于 2024年01月27日 的回复
Hello Sarah, We're sorry to hear about your experience at our hotel. We strive to provide a comfortable stay for all our guests. It's important to note that issues with temperature can sometimes be influenced by personal preferences and can be adjusted by our staff upon request. We regret any inconvenience caused and encourage you to reach out to our management team for further assistance.

6/10 一般

Tanya

与家人出行
It was an unplanned stay; check in/out was smooth; decor was dated
2023 年 12 月入住 1 晚
Manager 于 2024年01月27日 的回复
Hello Tanya, Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that your check-in and check-out experience went smoothly. We appreciate your observation about the decor and will keep it in mind for future improvements. If you have any further comments or suggestions, please feel free to contact our management directly. We value your input and hope to welcome you back in the future.

10/10 超赞

Amanda

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月14日 的回复
Hello Amanda,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had such a positive experience with us. If you have any additional feedback or if there is anything else we can do to make your next stay even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 超赞

Amanda

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月13日 的回复
Hello Amanda,We are thrilled to hear that you had a fantastic experience during your stay with us! It was our pleasure to have you as our guest, and we are delighted to know that we met or exceeded your expectations. We look forward to welcoming you back in the near future.

10/10 超赞

Amanda

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesomeness hotel
They have awesome shower, and very nice rooms, quite neighborhood
2024 年 1 月入住 1 晚
Manager 于 2024年01月12日 的回复
Hello Amanda,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our excellent showers and comfortable rooms in our peaceful neighborhood. We hope you had a memorable stay and look forward to welcoming you back soon.

10/10 超赞

Dennis

2023 年 12 月入住 1 晚
Manager 于 2024年01月22日 的回复
Hello Dennis,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your stay. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the near future for another excellent stay!

8/10 还可以

Linda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was nice and very clean. Parking for front of hotel a little interesting. It’s not right outside your door. It’s off to the side. But it wasn’t too much of an inconvenience. I’d recommend this hotel.
2023 年 12 月入住 1 晚
Manager 于 2024年01月2日 的回复
Hello Linda,Thank you for your feedback! We're glad to hear that you found the room nice and clean during your stay. While our parking setup may be a little different, we appreciate your understanding and that it didn't cause much inconvenience. We appreciate your recommendation and hope to welcome you back in the future.

8/10 还可以

Larry

与家人出行
满意:清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Manager 于 2023年12月23日 的回复
Hello Larry,We appreciate you choosing our hotel for your stay! If you have any feedback or concerns about your recent visit, we kindly encourage you to reach out to us directly. We value your input and would be grateful for the opportunity to address any issues you may have experienced. We hope to welcome you back in the future for another great stay!

2/10 糟糕

Garland

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad stay Days Inn
Had to get a second room. First room was nonsmoking. Cigarette butts outside the door and a butt can. Room smelled like smoke. Ceiling about shower was covered in black mold, and Cigarette burns through the bed spread. When we noticed them they huffed under there breathe. No apology at all. Did move us. But this room had a flickering light. They said it only does that because its cold. Heater was on 73 degrees. But light was still flickering the next morning. Not sure how much warmer it needed to be. We will not be booking there again. And will definitely not be recommending it. (having trouble loading photos)
2023 年 12 月入住 1 晚
Manager 于 2023年12月19日 的回复
Hello Garland, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Our hotel strives to provide clean and comfortable accommodations for our guests, and we regret that we fell short of meeting your expectations. We appreciate your feedback and will address the issues mentioned with our team to ensure a better experience for future guests.

10/10 超赞

Rohin

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚
Manager 于 2023年11月30日 的回复
Hello Rohin,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another wonderful stay!

8/10 还可以

frank

2023 年 11 月入住 3 晚
Manager 于 2023年11月18日 的回复
Hello frank,Thank you for taking the time to share your feedback. We appreciate your rating, although our scale typically goes up to 5. We value all guest experiences and strive to provide exceptional service. If there is anything we can do to assist further, please don't hesitate to contact our management team directly.

4/10 很差

真实旅客

满意:住宿条件和设施,清洁度
Not a great stay!
Nice room, but was suppose to be Accessible. the toilet must have been built for the Munchkins or Elves. Definitely not for people over 3 feet tall. The breakfast consisted of donuts, toast , or cereal. Definitely not a healthy breakfast.
2023 年 11 月入住 1 晚
Manager 于 2023年11月16日 的回复
Dear Guest,Thank you for sharing your feedback with us. We apologize if the toilet's height did not meet your expectations. As for the breakfast options, we strive to cater to various preferences and dietary needs. We appreciate your input and will take it into consideration for future improvements.

8/10 还可以

Jai

满意:清洁度、员工和服务、客房舒适度
Good clean room
Room was clean and comfortable, but the staircase/common area was dirty and needs cleaning.
2023 年 10 月入住 2 晚
Manager 于 2023年11月9日 的回复
Hello Jai, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the cleanliness of the staircase/common area and apologize for any inconvenience caused. Our housekeeping team has been notified to address and rectify the issue promptly. We strive to provide a clean and comfortable environment for all our guests and appreciate your input to help us improve.

8/10 还可以

David

满意:清洁度、员工和服务、服务设施
Cave city was cool
2023 年 10 月入住 1 晚
Manager 于 2023年11月9日 的回复
Hello David,Thank you for choosing our hotel during your stay in Cave City. We are thrilled to hear that you enjoyed your time here. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back in the future for another wonderful experience.

8/10 还可以

Frank

团体旅客
满意:清洁度、员工和服务、客房舒适度
Basic place to stay
I've stayed here before and know what to expect. Even though it's well worn, you get a basic comfortable and clean room at a good price.
2023 年 11 月入住 2 晚
Manager 于 2023年11月9日 的回复
Hello Frank,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and understanding that our property may show signs of wear and tear. We strive to provide a comfortable and clean room at a competitive rate. We hope to welcome you back in the future for another pleasant experience.

8/10 还可以

Timothy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Older motor coach inn. Clean!
Manager 于 2023年11月4日 的回复
Hello Timothy,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay..

6/10 一般

Katrena

与家人出行
满意:员工和服务,清洁度
不满意:客房舒适度
2023 年 10 月入住 3 晚
Manager 于 2023年11月4日 的回复
Hello Katrena,Thank you for your outstanding rating! We are thrilled to hear that you had an exceptional experience during your stay with us. Our team is committed to providing top-notch service and ensuring your comfort. We appreciate your feedback and hope to welcome you back in the future for another extraordinary stay.

10/10 超赞

barry

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needed something quick and location and price was good for me
2023 年 10 月入住 1 晚
Manager 于 2023年11月3日 的回复
Hello barry,Thank you for choosing our hotel for your stay. We're glad that our convenient location and competitive pricing met your needs. We appreciate your valuable feedback and hope to welcome you back again in the future.