Valladolid Cenote Zaci Hotels

"Room was clean but AC had not been turned on and it was very hot. No one told us that room card had to be inserted for the AC to turn on so we had to go to the front desk to find out. Pool was lively while room cooled down. Dinner options were very limited"

"Friendly staff, they walk us to our room and show us the amenities and what we need for our stay. "

"The hotel was very clean and comfortable. The breakfast was delicious, and the staff were extremely friendly and helpful. "

"Every aspect of this hotel is excellent. Very well planned. I did enjoy it Thanks Fabian, Miguel and the team."

"Excellent location for exploring Yucatán and Valladolid. Breakfast is delicious and freshly prepared. Highly recommended."

"The rooms were clean and comfortable. The staff helpful. It is very close to the city center and we enjoyed walking. The parking is either on the street or a little further away."

"The staff is completely overwhelmed, and they are very understaffed. Everybody’s running around disorganized and unhappy. The management of this company on every level needs an adjustment."

"Great location! Very convenient"

"The staff were amazing, the little apartment was perfect. Complete with plates, cups, utensils and bowls for two, a mini fridge, microwave, bathroom, and air conditioning. We couldn’t have asked for anything better. The housekeepers we kind and they have front desk people 24 hours. The property was quiet and there was parking for our rental. About a block away there’s Pan dulce, tacos, a tienditas, and places to eat. Everything about our stay was amazing. We definitely will be back! "