「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「Eine tolle Unterkunft. Zentrale Lage zur Altstadt in sehr ruhiger Lage. Wir genossen nach Erkundigungen den schönen Garten zum Entspannen. Sehr freundliches Personal. Vielen Dank. 」
「The property is at the entrance to Porto, in a pedestrian area with spectacular views. Restaurants are definitely more expensive and there are of all qualities, but everyone finds what they are looking for without a doubt. The hotel staff is very attentive and provides excellent advice on how to make the most of your stay.」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「Our stay was perfect! Staff is so sweet, room was so nice and a great location for exploring the city for the first time. Our stay included breakfast which was great. I recommend staying at Menina Colina 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "
