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“We picked Amber Beach Lombok for our anniversary trip (we stayed for 3 nights last week), and the basic comforts let this stay down. Our first room had no hot water, weak air conditioning, and a generator right next to it that ran loudly all night when the power went out. We barely slept. Staff moved us the next day, and the new room had working AC and hot water, but it had a persistent unpleasant smell [musty, drains, damp], and the TV WiFi did not really work. Our massage on day two was……

“上次入住，清潔度完全不行，電話上面有鼻涕，廁所沒有打掃乾淨，噁心到極點，反應後，也沒有任何人處理 本來決定不會再入住，但是家人是Novotel 支持者，選擇再給一次機會 所以這次訂的是家庭兩房，一進入房間就是惡臭味，經理到達現場後，幫我們換了新房間。 換了之後，變成新房間有潮濕味，已經懶得反映了。 ”

“Me and my husband went here for our honeymoon and it was the best experience ever! The staff was amazing and they are really helpful and fun to be around. Keep in mind this resort is inside a nature reserve jungle so if you’re thinking about visiting the outside cities or villages you would need to arrange a shuttle with the resort or get a taxi because it is in a secluded area. Every part of this resort has amazing views and if you get lucky you might see a monkey outside your villa”

“Nous avons séjourné au Mandala Eco Resort au mois d'octobre 2026. Lieu incroyable. Les villas sont magnifiques, propres et fonctionnelles. Attention cependant a l'accès: il y a 1.5km de chemin de a faire , cabossé. Guillaume”

“Déjeuner super bon, ambiance le fun et employés très accueillants.”

“优点：整体来说还是不错的，虽然客房距离酒店大堂有点距离，但是可以使用房间内的手机通过WhatsApp联络酒店方，但是似乎没有给手机卡缴费，出了酒店这部手机就不能使用网络了。 缺点：酒店在山上，下到海滩需要走半个小时的山路，路有些颠簸和急转弯，会晕车。周围其实没啥好玩的，酒店也没提供半日游玩一日游玩的介绍。并且，酒店提供的食品和包车服务比外面会贵不少。”

“Posto molto bello, strutture in bamboo magnifiche. Purtroppo non sapevamo della presenza delle scimmie, che hanno un po’ influenzato il nostro soggiorno. Nulla da dire, è il loro habitat, ma ce n’erano molte e siamo stati per lo più chiusi nella stanza per evitarle. Servizio navetta per aeroporto costoso rispetto alla media.”

“What an incredible place. It’s not just a hotel, it’s a feeling. You feel it as soon as you arrive, the welcome is so warm each time you return. The taxi service they offer is amazing too, nothing is too much!”

“The hotel seems for a long time not fix and tidy it. Breakfast is ok. But the sofa is too queasiness that i even not want to sat there. Also, the location is too far away with kuta. I can not find out taxi or gojet. Only asking for hotel help. The hotel called a taxi, it is too expensive than blue bird or gojet. I do not have a choice to accept it. It is the place i would never recommend and visit again.”

“The property was in a very central position only an easy 5 minute walk to Kuta. Loved our pool. Rooms were very spacious. Staff friendly. Would highly recommended.”

“Clean and nice hotel. About twenty minutes from Kuta beach. You have everything g you need for a quiet stay at the hotel. Beach pool volleyball and the rooms are clean and quiet ! It does take about 45 minutes to airport and the road is a little off the beaten path but you will love it once you’re there ”

“Great location, Great pool. Too much light coming in from other villas. All walls are windows with blockout curtains but with outside lights on tops too bright like daytime. The property needs to turn exterior lights off at 9pm. The music from the shack restaurant next door too loud, Friday, Saturday and Sunday. You definitely need earplugs. But location ideal and the villas are nice.”

“Loved staying here!”

“The reason I cannot rate Tias Villas above 3 stars is because of the Villa design. We stayed at “Jungle 4”, which is a high ceiling type with staircase without rails and sleeping at the first floor with open view to the downstairs area. It looks good, but it is incredibly impractical. It is clearly designed without prior development experience. Results: huge volume of air that needs cooling- aircons cannot follow along. Mosquitos can hide and will hunt you at night. No curtains, so you cannot……