「Very clean, super lovely staff (shoutout to Raya who had the best recommendation for a day in Sofia), location is good, 10/15mn away from the historical center and both check in and check out was very straight forward
WiFi is a bit unstable but they're working on it and we were on holiday so in a way, it forced us to disconnect a bit which was not a bad thing for us.
I'm sincerely looking forward to returning to Dunav Apartment and Sofia!」
「Very clean, super lovely staff (shoutout to Raya who had the best recommendation for a day in Sofia), location is good, 10/15mn away from the historical center and both check in and check out was very straight forward
WiFi is a bit unstable but they're working on it and we were on holiday so in a way, it forced us to disconnect a bit which was not a bad thing for us.
I'm sincerely looking forward to returning to Dunav Apartment and Sofia!」
「Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.」
「Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.」
「This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. 」
「This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. 」
「We had a great stay at this hotel, which is right on the corner with Vitosha street. Great location, walkable to all the main attractions. Plenty of restaurants nearby.
The room was also great, there is an AC. We could leave our bags at reception after check-out.
Breakfast was at a nearby cafe Memento which consisted of a coffee and a croissant which was perfect for us. Would recommend! 」
「We had a great stay at this hotel, which is right on the corner with Vitosha street. Great location, walkable to all the main attractions. Plenty of restaurants nearby.
The room was also great, there is an AC. We could leave our bags at reception after check-out.
Breakfast was at a nearby cafe Memento which consisted of a coffee and a croissant which was perfect for us. Would recommend! 」
「I love this hotel and we always really enjoy staying in it. The staff are wonderful - friendly, polite, helpful. Rado in particular was super nice. The rooms are clean and spacious, the facilities as well. The only drawback I’d say is the pool - it’s not very clean and the jets inside it don’t work. The rest of the spa is ok. I think this is an easy fix though so I’d recommend they fix these issues. Other than that, it’s always perfect. 」
「I love this hotel and we always really enjoy staying in it. The staff are wonderful - friendly, polite, helpful. Rado in particular was super nice. The rooms are clean and spacious, the facilities as well. The only drawback I’d say is the pool - it’s not very clean and the jets inside it don’t work. The rest of the spa is ok. I think this is an easy fix though so I’d recommend they fix these issues. Other than that, it’s always perfect. 」
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."