Rawai Chalong Beach Hotels

"Worst stay in Thailand. I've been all over for 3 weeks in this beautiful country. But this hotel is not how it's advertised. The room smelled foul like sewage. Tried to call front desk for my wifi password and realized the phone didn't work. Front desk sent someone to check and it wasn't plugged in. He found a jack on a different table and it didn't work. He came back 10 min later with another man and they had to pull my bed out to find a jack and that didn't work. At this point I didn't care. It was 12:30 am and I wanted to sleep. I tried to tell them multiple times I didnt want the phone fixed anymore. They kept trying to play with the phone jack while sprawled on my bed. The bed was one of the worst I've had ever. Felt like a plywood sheet. Also my bedside table lamp didn't work because the plug was pulled off the wires. This hotel needs so much work. I asked for a partial refund for my inconvenience and they told me to go through Expedia. Even though I paid the hotel on my cc when I arrived."

"Best breakfast. Great atmosphere. "

"The resort was dated but the staff were friendly .. needs some updating .. "

"The spa was great gave us free amenities like snacks and a starter in the restaurant on the house, they offered that to everyone on their first night. The room was so comfy. "

"Too bad.... The location, food and staff were great, but our room smelled of cat pee! They tried to cover it up with air freshners, which had us fooled the first night, but by the time we returned from our day tour the next day, the bathroom in our room smelt so bad, we had to keep the door closed and remove all of our things. We had to brush our teeth in the main room, and hold our breath to use the toilet! When we complained about this, they did not offer an acceptable resolution or compensate us in any way for the inconvenience. This lack of attention to the client experience, especially given that this is a health concern for anyone staying in these conditions, was unacceptable. "

"Pool was a bit chilly, we were there in January so I assume that in the summer months it’s not needed to have the pool heated, but just note that in Dec-Feb "

"Overall the stay has good. Our room had difficulties with the electricity several days and the staff helped us but it happened several days. The pool suite tas large but unfortunately very sharp in the bottom. I would not stay here again cause it isat suitable for a family with children and far away from beachen and stores/food. Food options also very few. For a couple og travveling with Friends who Wish for Sun, pool and quiz this is a good stay. "

"Receptionen ligger på Ratana Hotel lige ved. Venlig personale og mulighed for at bruge fitnessrum, pool og morgenmad på hotellet. Der findes shuttle service til de gode strande ca. 5 km væk. Selve værelset er ret beskedent, med meget lille badeværelse. Ellers er der rent og pænt. "

"Check in was a mess as we brought 20 people and they got couples in rooms with two twin beds and single people who are sharing a room into rooms with a king size bed plus there were several rooms with no working air conditioning and one of the rooms had a very strong sewer smell "