Kempinski Hotels & Resorts Changsha hotels

"Arrived at 4:30pm and was told there isn’t any room to check in. Wasn’t offered any alternative."

"Modern room and nice staff！ "

"1. Lobby was so spectacular, check-in was fast and friendly with welcome snack 2. Room amenities were renovated and clean 3. Breakfast was very tasted with Changsha cuisine locally 4. The garden in the sky walkable very relaxing "

"Great hotel! But the entrance is from the underground."

"Great location and friendly staff. One thing I was dissatisfied with was the hot water system. The first time I turned on the hot water at the bath tub and vanity, the pipe had bursted and very brown water came out. One of the USB ports and plugs by the bedside was also loose/broken. However, overall it was a great stay."

"."

"I really love people from this hotel. My daughter (3.5 years old) was impressed that almost everyone (manager and people who works in the restaurant) she met here could speak English fluently. She did not have trouble to communicate with them at all. The manager Nataly was super helpful when she helped my dad get the elevator to the lobby for his Didi. All in all, we had a fabulous experience in this location. The only thing I would suggest is to have more free weight area in the fitness center, if possible. "

"It was a friendly environment! "

"Die to location not much to do"