Thetford Charles Burrell Museum Hotels

"No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again."

"A little dated now in all fairness. Shower was warm, no pressure. Decor dated but still so very retro. Could do with a freshen up. Very clean, attentive staff and I would still stay again. I'm not a picky person at all and still slept very well. Great location and plenty of parking. "

"Lovely little hotel complex. Staff gave us a call to check with us about dinner and arrival time which was very kind. We were given the disability access/family room when we had booked a standard double. There was an extra bed which took up a lot of space and the bathroom was a wetroom with a high toilet so very inconvenient for us and unfortunately not the comfortable night we were hoping for."

"Not much choice of shoos .AC worked well"

"Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at "

"Finding the car park was tricky to be honest - but I parked up elsewhere, walked to the hotel and asked the staff, so got sorted in the end."

"Pool was lovely, not cold! Hot tub perfect. Our room was very nice with a big comfortable bed. We ate in the restaurant and found the food and service excellent. We wouldn't hesitate to stay here again. "

"Bar was well stocked. Restaurant food was good. Staff were great."

"Great hotel, very welcoming staff"