The elevator was very noisy. During the night I hear very loud rumbling noises in the hallway the woke and kept me up. Must have been the elevator. I found a couple bugs in the bathroom the next morning. In general, things just didn't seem very well maintained (in room and common areas). The grab and go breakfast options was very sparce--just a few muffins and granola bars--much less than I've seen at other Extended Stay America hotels. It was only a single night stay over for me and my son, so not a huge impact, but I would not stay here again with my family.
Keith
2025 年 7 月入住 1 晚
6/10 一般
Joan
与家人出行
2025 年 6 月 26 日
满意:住宿条件和设施,服务设施
Found 3 roaches and a spider in our room over 2 nights stay. Wheelchir accessible room was good, walk in shower with shower chair. Refrigerator was clean as well as the bathroom.
Joan
2025 年 6 月入住 2 晚
6/10 一般
Tevin
2025 年 6 月 26 日
满意:住宿条件和设施,员工和服务
Nykea gave me great customer service
Tevin
2025 年 6 月入住 1 晚
10/10 超赞
Tevin
团体旅客
2025 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nykea gave great customer service
Tevin
2025 年 6 月入住 7 晚
4/10 很差
Kesha
2025 年 6 月 11 日
Kesha
2025 年 6 月入住 1 晚
2/10 糟糕
Thompson
2025 年 6 月 10 日
I drove 12 hours and they tell me their credit card machine is down and I cant check in. I even call the desk on my way they told me they had a kiosk to check in late. Now I am stuck in my car after 12hours
Thompson
2025 年 6 月入住 1 晚
10/10 超赞
Kesha
2025 年 6 月 8 日
Kesha
2025 年 6 月入住 1 晚
6/10 一般
Lucas
与家人出行
2025 年 6 月 2 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Front desk staff was friendly and helpful. But on the way to the room, we noticed a really awful smell, like sewage. Luckily our room did not smell. Although the bathroom was clean, it felt severely outdated and there were mold stains in the ceiling. One of the bed side lamp’s bulb was out. There was a corner chair that was very dirty and stained so we couldn’t use it. The beds were super comfortable and clean.
Lucas
2025 年 5 月入住 1 晚
10/10 超赞
Ashua
2025 年 5 月 30 日
Ashua
2025 年 5 月入住 14 晚
6/10 一般
Terry
2025 年 5 月 27 日
满意:住宿条件和设施
It was in a great area
Terry
2025 年 5 月入住 3 晚
2/10 糟糕
Sarah,Fort Smith
2025 年 5 月 26 日
不满意:清洁度
It was a hard bed and loud outside.
Sarah
2025 年 3 月入住 3 晚
6/10 一般
Blanca
与配偶出行, 商务旅客
2025 年 5 月 18 日
不满意:清洁度
I didn’t like because there were cockroaches
Blanca
2025 年 5 月入住 1 晚
4/10 很差
M.
与家人出行
2025 年 5 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Not as advertised, room had to be changed due to cleanliness and issues. Claimed to be undergoing construction but that was not listed on the site. Poor lighting leading up to hotel. Hallway smelled like smoke, food, and poor ventilation. Elevator stalled. Grab and go breakfast was placed on table at front entrance but site stated otherwise. Front desk workers were great. I will not book here again.
M.
2025 年 4 月入住 2 晚
10/10 超赞
Ashua
2025 年 5 月 4 日
Ashua
2025 年 4 月入住 1 晚
10/10 超赞
Ashua
2025 年 4 月 22 日
满意:住宿条件和设施
Ashua
2025 年 4 月入住 1 晚
4/10 很差
Tyren
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 4 月 21 日
不满意:住宿条件和设施,服务设施
I just want to know honestly who approved for this ROACH INFESTED hotel to still be standing ! Stayed here for 3 nights and within the first 8 hours was READY TO GO! The rooms were dirty. The entire staff other than CRYSTAL (hope I spelled it right) was HORRIBLE ! Me and my family had to switch rooms within our stay because of the roaches. The hallways smell like piss and a lot of other unmentionables. This was definitely not worth $350 . More like $40 a night! I do not recommend this hotel for anyone ! DO BETTER
Tyren
2025 年 4 月入住 3 晚
10/10 超赞
Ashua
2025 年 4 月 21 日
Ashua
2025 年 4 月入住 1 晚
10/10 超赞
Leydi
2025 年 4 月 18 日
Leydi
2025 年 4 月入住 2 晚
8/10 还可以
Curtis
2025 年 4 月 8 日
Curtis
2025 年 4 月入住 2 晚
2/10 糟糕
Joel
与家人出行
2025 年 4 月 8 日
不满意:员工和服务
Joel
2025 年 4 月入住 2 晚
10/10 超赞
Ashua
2025 年 4 月 7 日
Ashua
2025 年 4 月入住 1 晚
10/10 超赞
Ashua
2025 年 4 月 4 日
Ashua
2025 年 4 月入住 1 晚
2/10 糟糕
lori
2025 年 4 月 1 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Hotel smells like dogs. And maintenance walked in on us while sitting in the room. Didnt knock just unlocked the door and walked in.