Hartford Chase Arena at Reich Family Pavilion Hotels

"1) Great location. 2) Great views. 3) Good breakfast with hot options. 4) Reliable WiFi but it requires logging in every 24H, which means it can drop out in the middle of doing something. 5) The printer in the business center did not work (no toner). 6) They often lock the front door to the hotel, which is really annoying and stupid. 7) One front-desk guy is really argumentative and annoying. 8) No housekeeping unless you ask for it before noon. 9) Electronic room keys often do not work and need to be replaced at the front desk, which is annoying."

"Beds are so high it would be nice if a small still was provided for us older guests who can’t get up onto the mattress!! And regular coffee available would have been nice in the morning - my room only had decaf"

"Coffee wasn't great "

"This hotel has no idea what hospitality is. Everyone looks at you like you have three heads. It’s co. Extend to an apt bldg btw. Breakfast was added on reservation but it’s not really a breakfast. Snack bar more like it. I’m Hilton honors as well. They did nothing for it. "

"We had a lovely stay! There was plenty of room for our group, we enjoyed the beautiful view of the golf course, and we were only 10 min away from the shops and restaurants. "

"Great as always "

"Very clean cozy home definitely will come back"

"Cozy place! Great communication! Great location, will stay again! "

"Was great "