We had a great time as usual, but as I stated above ..
The biggest surprise to us was not being able to access the main pool when we arrived at 2:30. We've been coming to LCS for years and it's the first time we were told we couldn't wait there and use the pool. There were 3 people at the pool, and within 10 minutes, two left. We're in our 50's and for anybody at LCS to think for a second that we'd abuse the pool in any way, is completely inaccurate. It simply was to cool down after a 4-hour drive, wait there for an hour or so until 10-2 was ready. It's an 85 degree day, there's ONE person in the pool and we had to try and find shade for an hour.
Yes, the staff was helpful, you always have been, that's why I gave you a positive rating. But boy, we definitely were disappointed upon arrival.