Greene King Chepstow hotels

"What a ln absolutely stunning location and and building and we have stayed in some lovely hotels being Gold members. Beautiful. But most striking were the team. The front of house reception team were so so welcoming. The general manager was one of the. Invest people we’ve come across. So polite personable and helpful. We were in one of the cottages (tulip) and I must say usually hotels with outside/annexed rooms are usually not as nice but these cottagez have us feel of living in a village with the entrance to the hotel just adjacent to our cottage. We loved it. The room was Lovely. Spacious yet cosy. Lovely amenities in the bathroom which was clean and welcoming. The breakfast was hot plentiful and set us up for the day. So much options for seating and free to sit wherever. Lovely views from wherever you sit. Thencast iron grill restaurant was lovely. The furnishings are stylish modern and timeless which blend well with the old historic building. Plenty of parking. The only things they could be improved was the bar felt a little tired and sofas were old. The outdoor seating made it not look like a Marriott branded hotel. Could be made to look a little more stylish quite easily. Do not hesitate to book. It’s a gem. We are looking forward to coming back soon. Thank you team. "

"Great staff. Hotel was good too. The front faces am extremely busy road, so is noisy, but to be expected. The only downside is parking. I would stay again though, happily."

"Very good - but small room, especially when there are three adults in the room. Great location and really excellent facilities."

"We travelled for a family long weekend. The staff were helpful, the hotel well located and it made a great base to explore the city"

"very tasteful decor and free tea and coffee and games in reception and great ambience"

"Unfortunately, this was an extremely poor check-in experience. The two staff members we dealt with were unhelpful and dismissive, and they did not take the time to properly listen to either myself or my colleague. The interaction became uncomfortable, as their tone and approach came across as unnecessarily aggressive. I would expect a much higher level of professionalism."

"Room was great, decent size for a family. Breakfast was good too"

"Great location "

"What a fantastic location. Hotel is in a prime location. Warm welcome. Rooms had everything we needed. Breakfast choice was lovely we both enjoyed it. It’s fantastic the hotel link to the multistory carpark. "