"Mariam, Obhio and the rest of the staff were attentive, cordial and polite in a professional manner. From the HVAC magician to the overwhelmed breakfast staff they were all very much appreciated by wife and I. Except for a couple of hygiene issues, things were very positive and welcoming. Wonderful ..."

"Great location, close to many attractions and the Tube station. Very good breakfast and dinner options at the hotel. Would definitely stay at again"

"This was our second time in this hotel. Really is a lovely hotel. The service in the hotel restaurant “Vicinity” could be better as we waited a little over 20 minutes to be seated even with a booking but we are looking at our next trip to london & this hotel"

"This is a unique property but it is in the center of EVERYTHING. We loved that you can walk to many bars, restaurants, and stores and all of the plays and musicals are within walking distance. We loved our stay here and would stay here again."

"Was not informed of the building work going on outside the building at the back when we checked in. Was very noisy from 8.20 and there was also work going on in the room next and woke us up with the noise. Not sure if there were refurbishing it"

"Fantastic hotel, you can’t get a better location for touring central London. View from the lobby is straight over Westminster Bridge, to parliament and Big Ben. Few minutes walk to London Eye. The lifts, reception and corridors are quite dark and dimly lit, in order to give a certain ambience, which ..."