Hotel Marlon

3.0 star property
Hotel in Chetumal with free parking

Choose dates to view prices

Photo gallery for Hotel Marlon

Pool
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby sitting area
Lobby
Hotel Marlon is perfectly positioned in the business district for convenient access. Guests enjoy WiFi, safe luggage storage, and extended parking options. The 24-hour front desk staff are ready to assist with any needs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Located on the ground floor
  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Avenida Juarez 87, Chetumal, QROO, 77000

What's nearby

  • Chetumal Ferry Terminal - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Explanada de la Bandera - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪hot dogs de la obregon - ‬5 min walk
  • ‪Cafeteria Los Milagros - ‬3 min walk
  • ‪El Taquito de Don Julio - ‬1 min walk
  • ‪Los Comales - ‬4 min walk

About this property

Hotel Marlon

Hotel in the business district
Hotel Marlon provides everything that you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Luggage storage, smoke-free property and a 24-hour front desk
  • A front desk safe
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Marlon Hotel Chetumal
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Frequently asked questions

Is Hotel Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Marlon?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Marlon?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Marlon?

Checkout is at 1 PM.

Where is Hotel Marlon located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Palacio de Gobierno and Explanada de la Bandera. Museum of Maya Culture and Chetumal Ferry Terminal are also within 10 minutes.

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Reviews

Hotel Marlon Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 130 out of 423 reviews
Rating 8 - Good. 160 out of 423 reviews
Rating 6 - Okay. 67 out of 423 reviews
Rating 4 - Poor. 38 out of 423 reviews
Rating 2 - Terrible. 28 out of 423 reviews

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice work I like hotel Marlon thanks for your service
Nice place
Easy parking
Good whether
Love this town
Stayed 9 nights in Oct 2025

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was fine
Stayed 2 nights in Oct 2025

10/10 Excellent

Arick

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

8/10 Good

GENEVIEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025

6/10 Okay

Hansworth

Disliked: Cleanliness, amenities
The lobby was a bit hectic with only one person working and checking everyone in. Took a while to actually get to the room because of this. The WIFI was not working due to overload, quite interesting situation. The rooms were okay enough, the cleanliness is meh. It can hold you over for the night.
Stayed 1 night in Oct 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

4/10 Poor

Lawrence

Disliked: Cleanliness, property conditions & facilities
Property in good location, pool needs to look welcoming and clean. Poor shower room and no option for cool water.
Stayed 1 night in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in May 2025

6/10 Okay

Alvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly with getting us a taxi
Stayed 1 night in Sep 2024

8/10 Good

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Darwin Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reservation/Front desk personel are not friendly and they provide zero help. Lack of constumer service and professionalism.
Stayed 1 night in Sep 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities
It’s a convenient location. Close to the shore line. But there are not a lot of business around the hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 3 nights in Jun 2024

8/10 Good

Jhalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fresh air ventilation

6/10 Okay

Jessi

The room was ok. We had issues with the AC upon check-in but it was resolved quickly. We were on the third floor and it was a bit rough with my pregnant wife. There is no elevator so just remember that. Apart from that it was an ok stay. We used to stay a lot here and grand marlon but after covid, we mostly use airbnbs. For the price, it was decent.

2/10 Terrible

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff..uncooperative and rude
Stayed 1 night in Mar 2023

8/10 Good

De

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel but wasn't clean. There was an item on the steps the entire time we were there. The pool was full of algae and we had a huge cockroach in our room the 1st day we were there. The bathroom off the pool also wasnt cleaned the entire time we were there, as evidenced by fecal matter left on the toilet seat. Outside the hotel, the smell of sewage was overwhelming. The location was centrally located, and the hotel across the street had a restaurant, which i guess would be what we liked
Stayed 3 nights in Jul 2023

4/10 Poor

Abel

Liked: Cleanliness
Disliked: Staff & service
Check in was at 2pm, our room was not ready until 5pm. Staff at front desk were not as so nice but very stern as with a school not a hotel. Booking stated that breakfast was complimentary just to find when we sat for breakfast that it was not!!!
Stayed 2 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Toilet water pressure is really low.
Stayed 2 nights in Apr 2023

2/10 Terrible

Aldo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pros: close to the airport, ADO, & water ferry. Easy to hail a taxi. Cons: Very noisy atrium with sound that bounces all hours. Some other guests were having a very loud party in the seats by the pool. This went on from 10pm to 1am. We did altert the front desk multiple times but no action was taken on their part. If you do stay bring ear plugs. Previous reviews mentioned water presure but ours was fine.
Stayed 1 night in Jul 2023

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!
Stayed 1 night in Jan 2024

8/10 Good

Jasmine Deneen

Liked: Staff & service
Great spot for short and affordable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Oct 2025