“I received the call from Fiorello Maria after check-out. The call should be short but apparently she could not got what I say fast and made the call long and ineffective (-5 star!!). The other staffs are nice and helpful.”
“We just returned from a completely magical stay at Guild House Hotel. When traveling, love staying in places that are connected to the city rather than in cookie-cutter corporate hotels. Everything about this hotel exceeded my wildest dreams- it is gorgeous, comfortable, and centrally located. We will be back and I’ll be dreaming of Guild House every day until we are!”
“Lovely hotel and great experience. Only downside is that South Street gets quite rowdy on the weekend which you can hear in the rooms, but they provide ear plugs if you need them. ”
“This Four Seasons was recommended to us by the staff at both the Texas and Boston locations and we were definitely not disappointed. The valet and bell staff were outstanding, providing warm and attentive service throughout our stay.
While the front desk team was polite, they lacked the signature warmth and enthusiasm we’ve come to expect when arriving at a Four Seasons. That extra spark just wasn’t there. However, the spa and pool staff more than made up for it… they were exceptional.
The……
“Property is a historic building that is in the center of the city making access to sightseeing locations, public transportation and food very easy. Staff was very friendly and helpful. Room was very large and clean, bed was comfortable. Breakfast was nice bonus. ”
“Welcome drink, complimentary cookies - sweet! Loved the deco. The cleansing products were a well-known brand from London. Breakfast was amazing, small cosy room, not many selections of food but everything was natural and fresh, gorgeous culinary & layout, very friendly staff, loved it! Located in a posh neighborhood, 2 mins walk to a park and several restaurants.”
“An amazing stay! This hotel is part of a larger club, and we were given access to all of the club amenities during our stay. A really wonderful model. We loved everything about it from the complimentary snacks in the minibar to the lap pool, to the art. I would consider membership if I lived in Philly. ”
“The property was beautiful and Love the layout. but the bathroom floors were not clean there were foot prints all throughout the bathroom floors. And the Stairs were dirty and walls had stains on them … Probably just needs a clean wipe down… but it was very noticeable. Just being honest ”
“Un magnífico hotel. Muy limpio y cómodo. Todos los días hay servicio de limpieza. Privado y con seguridad. Excelente ubicación. El personal muy servicial. Las amenidades bien cuidadas. Considerado para nuestro siguiente viaje.”
“We booked this spot last-minute during an unexpected overnight layover in Philly and were so glad we did. The location in Old City was perfect—super walkable and felt very safe, even walking to grab a late-night Philly cheesesteak after 11pm on a Saturday. It was a little chilly, but still such a fun way to experience the neighborhood.
The property itself was beautiful—exactly as pictured, but honestly even better in person. It was spotless, stylish, and incredibly comfortable. We saved it to……
"This is a highly-recommended hotel. The location is quite convenient. Everything is great, feeling like a home. One thing that they can improve is the offering of the breakfast. It is quite hard to get breakfast outside the hotel in the morning. So, if there is breakfast offered, even a simple continental breakfast, that would be great and the convenient for business travelers."