swimming pool is good, but the air-con is really noisy, feel like stay in the airport
Norman
6/10 一般
HK tourist (HK)
2015年12月18日
Old rooms with chilling air con and nice pool
They said they cannot find our bookings. Not until I made long distance call to customer service at Hotels.com, they finally arranged the rooms. One room is old. The temperature control is damaged. Chilling cold. We tried to turn on the fan at ceiling. That old fan was very noisy. We requested room changing. For the pool,not big pool, but it is acceptable for this price. Room and pool are clean too.
HK tourist
8/10 不錯
NAYEONG
2023年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
NAYEONG
於 2023 年 9 月住了 3 晚
8/10 不錯
真實旅客
2019年11月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 2 晚
8/10 不錯
真實旅客
2019年7月18日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 7 月住了 2 晚
2/10 很差
JanetD (Stockport UK)
家人同遊, 多人同遊
2019年4月2日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
My sister and I had visited this hotel two years ago and we thoroughly enjoyed our stay there, so we decided to go back but what a difference two years makes!! We also encouraged a friend to join us. We asked for the use of a night safe....which they advertised only to find that we had to put our valuables in an envelope in their office safe. The manager was most put out when we asked to see the envelope put in the safe. We asked for the use of an iron. After being told no and at our insistence an iron was found only to be told it must returned it immediately
Our friend wanted fruit for breakfast and was told no fruit. The swimming pool hadn’t been maintained for some time as the water was a murky green rather than a clear blue. These are a few things that occurred amongst many other minor but very irritating events. Such a shame a quaint little hotel has been tainted by the disinterest and down right rudeness of the staff
JanetD
於 2019 年 3 月住了 3 晚
2/10 很差
真實旅客
多人同遊
2019年3月29日
不滿:職員與服務和住宿狀況
I HIGHLY RECOMMEND YOU **AVOID** THIS EXCUSE OF A HOTEL. The hotel was recommended to me by friends who had stayed 2yrs ago saying it was wonderful. My experience has been a huge let down. (1) Hotel states you can use a safety deposit box for free with 24hr access. The receptionist told me there wasn't one. I asked to speak with manager and was told she was asleep (it was 6pm). I politely insisted I needed to speak with her as all my holiday cash needed to be secured, she eventually came after 15mins and let me know she was angry. She took 10mins to store my cash because she forgot the code and then stared me out agresivley when I thanked her. (2) I asked for an iron to tidy my clothes and was told there wasn't one by receptionist. I asked to speak to the manager who looked at me like I was being very demanding and told me I could borrow one but I had to bring it straight back. I have never experienced such hostility for such a simple request in any hotel before. (3) At breakfast I asked for just fruit. (There was NO choice, only bacon egg and toast). I waited 20mins by which time my friends had finished theirs. Nothing came so I had to go looking for staff and was told "no" -so I didn't even get any breakfast! (4) the Aircon was unreliable. I had to get my friend to come over and get it working twice because I knew it would be a waste of time asking staff. (5) The shower head didn't mount the wall properly so I had to hold it and hose myself down. (6) The pool was murky with
真實旅客
於 2019 年 3 月住了 3 晚
8/10 不錯
Que
多人同遊
2019年2月23日
讚好:整潔度和職員與服務
It got the old school feel to it. Location wasn’t that bad. They need to have staff that can speak English a lil bit more than what they have now. The beds were a lil bit hard to sleep on. The pool needs better maintenance.
Que
於 2019 年 2 月住了 4 晚
8/10 不錯
真實旅客
2019年2月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Hotel was very good to stay at it was quite but was close to all of the main venues that we visited in Chang Mai