Stayed there for more than a week with my husband and 3 kids. Day 1 pool was closed, day 2 pool was closed, day 3 closed. They didn’t say how long it would be closed for maintenance but for us to check back everyday! The reasons we picked this hotel was for the pool for the kids and free breakfast. Pool was never open the entire time we were there but it looked perfectly fine when we looked at it. Next time they need to update their facilities on Expedia especially since we chose that hotel knowing it’ll be hot this time of year.
Hotel itself was clean, room made and towels refreshed everyday, staff friendly. Breakfast was adequate. Short to say we will not be using this hotel for family trips again
Ruby
於 2024 年 6 月住了 10 晚
10/10 優異
Buena (Arlington Heights)
2024年6月19日
讚好:整潔度、職員與服務和住宿狀況
Buena
於 2024 年 6 月住了 2 晚
6/10 一般
Ana
2024年6月18日
讚好:整潔度
Ana
於 2024 年 6 月住了 1 晚
2/10 很差
Ashly
伴侶同遊
2024年6月17日
不滿:職員與服務和住宿狀況
Fire alarm went off at night because there was a smoke machine in one of the event rooms. So we had to rush down six flights of stairs outside. Only found out what happened because other guests said something. There was no communication from the front desk until the next day when I received a piece of paper under the door.
Ashly
於 2024 年 6 月住了 2 晚
10/10 優異
Samuel
2024年6月13日
讚好:住宿狀況
Samuel
於 2024 年 6 月住了 5 晚
10/10 優異
Graham (CHESTERFIELD)
寵物同遊, 商務旅客, 多人同遊
2024年6月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing stay! Was greeted by Chloe at the front desk when I first arrived and she was very kind and professional! I used to work in the hotel industry for about ten years and I was blown away by how efficient this hotel was! During my stay they had two hockey teams there (the worst kind of guests by far) and the Hyatt team was able to keep the breakfast area filled, clean and ready! That was outstanding to me! One of the best stays I ever had and will be booking there again!
Graham
於 2024 年 6 月住了 4 晚
10/10 優異
Li
2024年6月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice Staff, Good breakfast, walking diatance to shopping mall. Great amenities.
Li
於 2024 年 6 月住了 3 晚
10/10 優異
Sharon
家人同遊
2024年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff Was friendly
Breakfast was good. Room was nice.
Sharon
於 2024 年 6 月住了 4 晚
10/10 優異
Luis
家人同遊
2024年6月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, great staff, great area close to airport and 40min from downtown.