I was excited about this stay as we went for the holiday weekend
Strike 1: Complications at check in_ I had to swipe my card twice as it was declined, but an $88 fee came up on my statement anyway.
Strike 2: No bedding for the pull-out couch. Asked the staff, and no one gave us anything. Hubby & I shared our sheets and pillows with our daughter.
Strike 3: Understood the $200 daily deposit but didn't know that it came with MORE charges on my account the following Monday. So Level has $800 additional that I am certain at this point I won't get back. My account is overdrafted because Fulton keeps charging it for God knows what. The place doesn't have food service, nor are we pigs & party animals
But Fulton Market is loaded with food and nightlife. That's it.
Erica M C
2025 年 7 月入住 2 晚
10/10
I had a great time! Very hospitable place to be!!
Will
2025 年 7 月入住 1 晚
10/10
We loved the room and all the amenities available onsite. Very nice staff too.
Laurie
2025 年 7 月入住 4 晚
10/10
Convenient, fast and secure elevators . Exercise facility and cloud lounge were really good . Located in close access to I90 and to the shopping district of downtown Chicago
Krishnan
2025 年 7 月入住 2 晚
10/10
Love it
LAQUEETA
2025 年 7 月入住 1 晚
10/10
Great location!
Diane
2025 年 6 月入住 2 晚
8/10
other than the mold on the soap dispenser this hotel is beautiful
Gabrielle
2025 年 6 月入住 1 晚
2/10
Horrible and dirty
Abigail
2025 年 6 月入住 2 晚
10/10
Fabulous stay in lovely apartments with great amenities.. can be noisy as expected in a city but almost on top of a railway line
Daniel
2025 年 6 月入住 4 晚
8/10
We had a great stay. The day we left around 9am someone opened our door as if someone had a key and scared my kids. The manager told me nobody else had our key it was a little strange. Other than that the hotel was beautiful we had a great time and we believe we will be coming back soon.
Ashley
2025 年 6 月入住 1 晚
10/10
Excellent service, very clean, and great staff. This will be the only place I stay when I visit Chicago!
Darron
2025 年 5 月入住 3 晚
10/10
Whitley
2025 年 5 月入住 1 晚
2/10
Whitley
2025 年 4 月入住 1 晚
10/10
Katrina at the front desk and all of the staff were welcoming, helpful, and the nicest people!
Jason
2025 年 6 月入住 1 晚
10/10
Awesome location, super clean and modern.
Stacey
2025 年 6 月入住 1 晚
10/10
Well maintained property, great amenities!
David
2025 年 5 月入住 3 晚
10/10
Evan
2025 年 6 月入住 1 晚
8/10
The property is stunning and the staff friendly and mostly helpful. Ken seemed a little inexperienced. Check-in was a little drawn out and getting parking passes for visitors who joined me was a slight challenge.
I never got my silver perks despite asking twice and the stove top did not work. My child wanted to cook breakfast for her new fiancé and couldn’t get it to work. No one came up to help and it was not resolved by the end of the visit.
Management was made aware, but have not offered a remedy to this point.
For a premium property at a premium price, these small issues are pretty disappointing, especially as no effort has been made to resolve them.
Again, the accommodations are legitimately first rate and the stay was lovely, but the failure to respond to these is a real demerit.
Paul
2025 年 5 月入住 5 晚
10/10
The property was exactly as depicted in the images. The staff was nice but I kept having to return to the concierge because my key kept malfunctioning but otherwise this was a great stay. I would definitely stay here again!
Matthew
2025 年 5 月入住 2 晚
10/10
Puedes preparar el desayuno o algo de comida, la cama es muy cómoda, las puertas son ruidosas pero se soluciona con lubricación, el piso 31 ofrece un agradable espacio para convivencia con vista a la ciudad
Faustino
2025 年 5 月入住 7 晚
10/10
Jeannette
2025 年 5 月入住 8 晚
10/10
Clean and safe stay - great for business travelers. Apartment feel vs hotel was a nice change. I will be staying here again.