「This was my second time attempting to stay at this hotel, and I had previously stayed here for a period of time, so I had a certain level of trust in this property.
However, this experience was very disappointing. Due to a necessary name correction on the reservation, Expedia assisted in updating the guest name, and I presented the updated information to the front desk upon arrival. Unfortunately, due to a system synchronization delay on the hotel’s side, the updated information was not visible...
「The manager was rude and had a nasty attitude dont know how to talk to a customer very ignorant and condescending attitude unless you were a Hispanic male and there were alot of drunks out at night yelling beer spilled in elevator loud music. Smelled of beer on the floor there are only two washers and two dryers and only one washer and dryer worked.」