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芝加哥沃基根/古尼萬豪春季山丘套房的評價

3 out of 5
芝加哥沃基根/古尼萬豪春季山丘套房
4101 Fountain Square Pl, Waukegan, IL

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 660 則" "
8 分評分，不錯；1001 則評價中有 232 則" "
6 分評分，一般；1001 則評價中有 56 則" "
4 分評分，欠佳；1001 則評價中有 31 則" "
2 分評分，很差；1001 則評價中有 22 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Lisa

於 2022 年 1 月住了 2 晚
Hotel Management 於 2024年3月25日的回應
Thank you for your online review. I hope you have a wonderful week.

10/10 優異

真實旅客

於 2021 年 6 月住了 2 晚
GM 於 2021年7月1日的回應
Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Darin Rasmus General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

TEMPERANCE

讚好：整潔度、職員與服務和住宿狀況
Great hotel!
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月9日的回應
Thank you so much for the kind rating we truly appreciate it. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 優異

Angela

於 2024 年 3 月住了 5 晚
Hotel Management 於 2024年4月9日的回應
Thank you so much for the kind rating we truly appreciate it. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

8/10 不錯

Travis Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed there for my son’s graduation from Navy Boot Camp. We stayed for three nights and everything was great. This hotel is very close to the graduation site
於 2024 年 2 月住了 4 晚
Hotel Management 於 2024年3月12日的回應
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

10/10 優異

Regina

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Me and me husband stayed for Valentines Day!! It was very nice, clean, close to the casino and room was different style. Free breakfast.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月12日的回應
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

10/10 優異

Summer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean and quiet. Plenty of food options around it
於 2024 年 2 月住了 5 晚
Management 於 2024年2月22日的回應
Summer,Thank you again for staying with us and thank you for taking the time to review our hotel. We hope to see you again soon!

10/10 優異

Brandon

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月25日的回應
Thank you for your online review. I hope you have a wonderful week.

10/10 優異

Tom

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location during a snow storm. Everything you need is within a 1/2 mile of the hotel.
於 2024 年 1 月住了 6 晚
Management 於 2024年2月1日的回應
Tom,Thank you for taking the time to write a review of our hotel. We appreciate your wonderful feedback and we hope to see you again soon!

10/10 優異

Edna

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff.
於 2024 年 1 月住了 2 晚
Management 於 2024年2月1日的回應
Edna,Thank you for taking the time to write a review of our hotel. We appreciate your wonderful feedback and we hope to see you again soon!

10/10 優異

Danielle

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful, easy check- in. Had a wonderful stay for my son's bootcamp graduation and liberty.
於 2024 年 1 月住了 3 晚
Management 於 2024年2月1日的回應
Danielle, Thank you for taking the time to write a review of our hotel and congratulations on your Navy Graduate! We appreciate your wonderful feedback and we hope to see you again soon.

10/10 優異

Curtis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年2月1日的回應
Curtis,Thank you for taking the fill out a survey review of our hotel. We appreciate your wonderful feedback and we hope to see you again soon!

8/10 不錯

Samantha

讚好：整潔度和職員與服務
Hotel Management 於 2024年2月13日的回應
Thank you for your online rating we truly do appreciate it and look forward to seeing you again in the near future.

10/10 優異

RHODORA

於 2023 年 12 月住了 1 晚
Management 於 2024年2月1日的回應
Rhodora,Thank you for taking the time to fill out a survey review of our hotel. We appreciate your wonderful feedback and we hope to see you again soon!

10/10 優異

Trish

於 2023 年 12 月住了 1 晚
Management 於 2023年12月24日的回應
Dear Trish,Thank you for taking the time to review our hotel. We appreciate you staying with us and we hope to see you again soon!

10/10 優異

Susana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and professional. Room was clean and had all the standard amenities. There's a Walmart right across the street and a Chase Bank. Plenty of restaurants to eat at down the street.
於 2023 年 12 月住了 1 晚
Management 於 2023年12月24日的回應
Dear Susana,Thank you for taking the time to review our hotel. We do love all of the close by restaurants and businesses also! Thank you for the kind words regarding the staff at the hotel! We hope to see you again soon.

10/10 優異

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Management 於 2023年12月24日的回應
Dear Margaret,Thank you for taking the time to give us a 10/10 review. We hope to see you again soon!

10/10 優異

Jessica

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was so great! Everyone was friendly and accommodating.
於 2023 年 12 月住了 2 晚
Management 於 2023年12月24日的回應
Dear Jessica,Thank you for taking the time to give us a 5/5 review. Thank you for saying such kind words regarding our staff, we hope to see you again soon!

10/10 優異

Oleg

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
Hotel Management 於 2023年12月6日的回應
Dear Oleg,Thank you for taking the time to give us a 5/5 review, we are glad you enjoyed your stay! We hope to see you again soon!

10/10 優異

Craig

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, spacious rooms. Friendly, helpful staff. Easy drive to several attractions.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月28日的回應
Thank you so much for the kind words regarding your stay. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月27日的回應
Thank you for taking the time to post a review of our hotel. We truly appreciate it and will let the staff know that you had a great stay! We hope to see you soon.

8/10 不錯

Brian

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friends field trip
Friends field trip for the casino next door. Rooms were super nice and clean. Plenty of room. Staff super friendly.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月13日的回應
Dear Brian,Thank you for taking the time to leave a review for our hotel. We are glad that you enjoyed your stay and we hope to see you again soon!

2/10 很差

Diana

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very rude front desk person at night. Told they only clean the rooms ever other day. Had ask for towls which should be sone every day.
於 2023 年 11 月住了 3 晚
Hotel Management 於 2023年11月13日的回應
Dear Diana, Thank you for taking the time to leave a review for our hotel. We are sorry that you did not enjoy your stay and I am sorry that you were not aware of our housekeeping policy. We hope that you will come to see us again.

10/10 優異

maria isabel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gustaron los cuartos espaciosos y sus muebles muy bien distribudos a demas la regadera super padre me encanto
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月11日的回應
Thank you for taking the time to review our hotel! We are happy you enjoyed the spacious rooms and shower. We hope to see you again soon!

10/10 優異

Geovanny

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable beds and pillows. I haven’t slept this good in months lol 😀
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月11日的回應
Thank you for staying with us and taking the time to review our hotel. We are glad you slept really well while staying here. We hope to see you again!

10/10 優異

Alejandra

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, comfortable and great stay at this hotel.
於 2023 年 11 月住了 3 晚
Hotel Management 於 2023年11月6日的回應
Alejandra,Thank you for taking the time to complete your stays survey. We are Glad you enjoyed your stay and we Hope to see you again soon. Sincerely, Hotel Management

10/10 優異

Jesse

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had wonderful rooms will be back soon
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月6日的回應
Thank you so much for the kind words regarding your stay. We look forward to seeing you in the near future and hope you have a wonderful rest of the week.

10/10 優異

Kayla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice for a weekend getaway
Nice hotel. Clean and nice staff. We stayed the weekend to go to Six Flags.
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月2日的回應
Thank you so much for the kind words regarding your stay. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week.

10/10 優異

Marissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve stayed in the area a few times and this was probably one of my favorite hotels. Clean and quiet. No parking fees and convenient area.
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月30日的回應
Thank you for the kind words and rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Patrick

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect stay for our sons boot camp graduation
於 2023 年 10 月住了 3 晚
Hotel Management 於 2023年10月30日的回應
Thank you for the kind words and rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Alejandro

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
3rd time staying here in the last 6 months great place to stay
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月30日的回應
Thank you for the kind words and rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Anabel (Riverside)

家人同遊
讚好：設施服務
Clean, excellent customer service and close to shops and restaurants
於 2023 年 10 月住了 3 晚
Hotel Management 於 2023年10月23日的回應
Thank you for the kind words and rating. We truly do appreciate it and look forward to seeing you again in the near future.

10/10 優異

Erin (Clifton)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean hotel. Not a fan of the set up of the TV for watching in bed, but understand the placement due to the pull out couch. I did like that the shower and toilet were completely separate areas.
於 2023 年 10 月住了 2 晚
Robert 於 2023年10月12日的回應
Erin,Thank you for your feedback, we are so happy to hear that you enjoyed your stay with us. We hope you stay with us again soon!

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Robert 於 2023年10月12日的回應
Dear Patricia,We are glad you enjoyed your stay with us. Thank you for your feedback. We hope to see you soon.

8/10 不錯

Kevin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Basic clean good hotel.
於 2023 年 10 月住了 3 晚
Hotel Management 於 2023年10月9日的回應
Thank you for the kind words we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Melissa

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月4日的回應
Thank you very much for the kind rating for your stay. We truly do appreciate it and look forward to seeing you again in the near future.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Hotel Management 於 2023年10月4日的回應
Thank you very much for the kind rating for your stay. We truly do appreciate it and look forward to seeing you again in the near future.

8/10 不錯

Anne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月26日的回應
Thank you so much for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Floyd

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed there for 4 days for our sins graduation from the navy. They have a shuttle that takes you there and picks you up . Staff was great anf friendly.
於 2023 年 9 月住了 3 晚
Hotel Management 於 2023年9月26日的回應
Thank you so much for the kind rating and words we truly do appreciate it and look forward to seeing you in the near future.

10/10 優異

Jami

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Robert 於 2023年9月23日的回應
Thank you for staying with us, I'm glad you had a great stay! Hope to see you again soon!

10/10 優異

Victor

於 2023 年 9 月住了 1 晚
Robert 於 2023年9月23日的回應
Thank you for staying with us, I'm glad you had a great stay! Hope to see you again so

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度
Needs better cleaning
The hotel room was nice, but it was definitely not cleaned well. There was a long hair caked on the coffee table with something sticky. Sticky food swiped on the desk. Hairs all over the shower. It seems there was a towel under the sheets.
於 2023 年 9 月住了 1 晚
Robert 於 2023年9月23日的回應
Thank you for your review. I'm sorry that you experienced these issues during your stay, we are always trying to improve our service. We hope to see you again soon.

10/10 優異

Joe

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月13日的回應
Thank you for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

2/10 很差

Maria

於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年10月4日的回應
I am sorry you did not have a great experience. I hope you can give us another chance in the future and hope you have a wonderful rest of the week.

6/10 一般

Janice

讚好：職員與服務
We stayed here for the Navy graduation. The location of the hotel was good, with a lot of stores and eateries nearby. The lobby and elevators were clean. There were some stains on the hallway carpets . I feel like the rooms could have been cleaner . The shower had a slow drain and the water was accumulating in the bottom of the tub during our showers . The iron in the room didn’t work but the staff gladly exchanged it . The staff at the desk was friendly . I feel since this was a Marriott hotel it could have been a little better.
於 2023 年 9 月住了 2 晚
Keenan, GM 於 2023年9月11日的回應
Janice, Thank you for commenting on your experience at the hotel. We appreciate your feedback. We will do our best to improve and hopefully if you stay with us again in the future we will exceed your expecations

10/10 優異

Gao

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Keenan, GM 於 2023年9月11日的回應
Gao,Thank you for the 10/10 rating on your experience with us!

4/10 欠佳

Cheron

家人同遊
讚好：職員與服務和設施服務
I have chosen Marriott hotels for over a decade and never experience rooms that are not clean! The overall view of the hotels looks great but much deceiving!! Hotel needs to stay on cleanliness just pure nastiness.
於 2023 年 8 月住了 3 晚
Keenan, GM 於 2023年9月11日的回應
Cheron, We apologize that you felt your stay was not up to standard, we will continue to strive to improve and to make sure you do not have this issue in the future.

10/10 優異

Connie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff is friendly and professional. Loved the location, Irs easy for shopping and dining. They even off a great breakfast
於 2023 年 8 月住了 4 晚
Keenan, GM 於 2023年9月11日的回應
Thank you so much for the kind words, we are happy you enjoyed your stay with us.

10/10 優異

Samara (Townsend)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
Hotel Management 於 2023年8月31日的回應
Thank you for the 5 out of 5 rating we truly do appreciate it and look forward to seeing you in the near future. Have a wonderful rest of the week.