Las Cruces Chile Pepper Institute Hotels

"Under construction and did not have many amenities working? Room was ok, was a bit dirty."

"Yes"

"Property was welcoming to pets. Property is well maintained. Property is close to shops and restaurants."

"Worst customer service. Awful to checkin to a room that was filthy at the end of a long travel day. Then to have no considerations."

"A/C worked great. Room a little dated but clean. Staff really nice. Complimentary 5pm food was greatly appreciated after an 8 hr drive. Pulled pork, beans, rolls, soup & salad, the works😊 Continental breakfast 👍 Great place no matter if just for one or a whole family."

"Was just a sleep over but had no issues and staff is great"

"The property was ok, as well as staff. The room was clean enough. The shower was horrible! The water temperature would fluctuate from hot to cold without any manual adjustment, which made it extremely uncomfortable to get through. When we attempted to call the front desk to ask for assistance, we noticed that there was not a phone in the room. We had to use our cell phone to call, and when we mentioned that there was no phone, the front desk simply said “Oh. Yeah.” As we started to mention the water temperature of the shower, the front desk cut us off and said they’d send a maintenance worker over. A woman showed up a few minutes later, and when we explained the problem, she seemed clueless and said she’d tell someone about it. Also, said that they’d had some water heater problems.. She left and that was that. No other assistance. We finished our cold showers and left. "

"This place is very sketchy. It has major security problems with the lady at the front desk monitoring who comes in and out i left for a few minutes and returned suddenly because i forgot something and found a maintenance man in my room fixing a heater that was working fine before i left. I surprised them by returning so quickly. My room was on the ground floor and i could not get the window to the outside (hidden and concealed courtyard) to lock. It had been deliberately jammed full of debris preventing it from being locked. I went to my truck and got a screwdriver to clean it out so i could lock the window. I doubt if many of the residents who look to be living there long term are actually registered guest. The place is disgusting and dirty in the hallways but the room was reasonable."

"Close to Mesilla "