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"Check-in was well-organized and impressively fast, with staff who were polite and attentive throughout. As an airport hotel, it serves its primary purpose excellently — providing convenient and stress-free access to early departures from Narita Airport. The free shuttle service to the airport is a particularly practical and appreciated amenity. The room was clean and perfectly adequate for the purpose, though expectations should be calibrated accordingly for an airport property of this nature. Overall, a functional and reliable choice for travelers with early flights out of Narita."

"Breakfast was excellent with plenty of options When booking if you are a non smoker dont book a smoking room"

"Breakfast quality was poor"

"My flight was delayed for 21 hours and I stayed at this hotel as a result. The property looks nice from the outside and in general. All the dining facilities were closed by the time I checked in, so I can not fairly comment on those. Also, the airport shuttle was no longer in service at that time of night, approximately 10:30PM. The shuttle to the airport the next morning, though, was very helpful. The room itself was nice, but a bit outdated. The bathroom could definitely use some modernizing. Our interaction with the staff was brief, but they were kind and helpful. All things considered, it is not a bad place given this was an emergency situation. All in all, based on my personal experience: Not Bad but Not Stellar."

"Room was clean and spacious, staff were very friendly and helpful. Great location close to the airport."

"Location was great, shuttle made it easy to step into a large city with less stress. Staff was amazing and helpful with train routes, luggage, etc"

"Just a place to sleep, no amenities other than communal bathroom and lockers. Would have liked an area to lounge or eat…"

"the place is nice and bath sauna is very good. so comfortable and accessible to the airport narita"

"Yes"