Mombasa City Mall Hotels

"Just perfect as always is. "

"Our room had no beach view, that fact should have been communicated to us better at the time of booking. Also overall the wifi was very unstable. Needs an upgrade Otherwise good experience"

"Facilt"

"Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed"

"This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I clearly told the host we were leaving. Not being able to be compensated and being forced to stay at a place with no power leads me to believe no owner has no integrity and can not be trusted. I highly discourage anyone to reconsider who thinking of staying here. Again, the owner is refusing to compensate despite what happened."

"Rather than a long rant or showers of praise, here's a pro's and con's list. Pros The Room Has AC and a fan There's a backup generator The place is a 5 min walk to the beach The front staff were really nice The pool overlooks the ocean There's a view of the ocean albeit a little obscured There's wifi The Cons The room was a lot smaller than expected esp after the photos on here The wifi was shaky at best. The Smart Tv is just a digital tv with DVB built in. No actual internet access The bed felt like cardboard at first. Just gave up after the second night. The rules.... Overal. The place was a mixed bag for me. If on a solo business trip. Makes sense. As a family, the family sized room was decent so it could work. Might not have been my cup of tea but I'm sure others would prefer it."