Mombasa Haller Park Hotels

"Just perfect as always is. "

"Our room had no beach view, that fact should have been communicated to us better at the time of booking. Also overall the wifi was very unstable. Needs an upgrade Otherwise good experience"

"Facilt"

"There are no elevators so you walk up the stairs with your luggage. There is no shower head, only a handheld shower with the thinnest of water to shower with. Breakfast was…. very regular at 1-star level. It’s not worth the cost! "

"Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed"

"We did not have the room. They had over-booke their accommodation and we ended up looking for a place to stay for the night and getting a refund from expedia. This was purely due to the season greed and they would take money from locals paying more and through out those booked officially as we would get a refund. very inconviniencing and would never book them again. Very poor customer relations "

"This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I clearly told the host we were leaving. Not being able to be compensated and being forced to stay at a place with no power leads me to believe no owner has no integrity and can not be trusted. I highly discourage anyone to reconsider who thinking of staying here. Again, the owner is refusing to compensate despite what happened."