“Our experience at this hotel was amazing. The location and amenities were impressive. The staff, especially Susana, went above and beyond with the level of service offered and made this our most memorable stay. I would recommend this hotel without hesitation.”
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
Casa da Companhia Hotel & Spa, Vignette Collection by IHG
5.0 星住宿
维多利亚,距离牧师塔 0.2 公里
10.0 分,总分 10,绝佳,(301)
10/10
绝佳
(301)
“Beautiful hotel in a perfect location in Porto. Easy access to restaurants and shops, and a 5 min walk to the river. Staff great, rooms are fantastic. Only complaint is that our room was on the street, which could be very noisy at times. ”
“This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!”
“The apartment was beautiful, tasteful designed, clean and had everything we needed (loved the little housekeeping kit, very thoughtful!)
The communication was quick and on point. If you are a light sleeper be aware of a noisy area and that you can hear everything through the walls.
We got used to that after a short time, so it wasn't a big deal for us. We spent a great time there.
”
“We enjoyed our stay. The location was very convenient to the Trindade Station on the Porto E Metro Line. Just two blocks away. There are restaurants in the area as well as a Mini Mercado. Great breakfast. The staff was invaluable in all aspects, including recommendations on what to do in Porto and connections to a great Duro Valley tour company. Room B was amazing.”
“Excellent location with great view of Porto cathedral! Many restaurants, shops and walking distance to Sao Bento station. Staff were very friendly and helpful, provided good overview of apartment and suggestions for eating at which restaurants! Loved our stay, highly recommend! Apartment was clean, completely with kitchen, and very spacious! Excellent sound proofing and comfortable beds!”
“It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again ”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "