Beautiful hotel, very clean and staff was extremely attentive! 10/10
Angela
於 2025 年 6 月住了 2 晚
10/10
Perfect place for overnight stay near Cleveland
Amirhossein
於 2025 年 6 月住了 1 晚
8/10
Good and friendly service
Nyan
於 2025 年 6 月住了 2 晚
10/10
Jjp
Jesse
於 2025 年 5 月住了 4 晚
4/10
Staff was friendly. Expected handicap accessible. First room toilet water kept running, door didn't work right. Second room had very noisy neighbors, room
cheryl
於 2025 年 5 月住了 3 晚
10/10
All good
Elijah
於 2025 年 3 月住了 1 晚
8/10
Jennifer
於 2025 年 3 月住了 1 晚
2/10
Latoya
10/10
JOHANNA
於 2025 年 3 月住了 1 晚
10/10
Ok
Karamjit
於 2025 年 3 月住了 1 晚
10/10
Ralph
於 2025 年 2 月住了 3 晚
8/10
Was nice, no complaints. Staff went above and beyond. It is currently under construction though.
JuaVonna
於 2025 年 2 月住了 1 晚
2/10
Booked and when I arrived they told me they had no more clean rooms.
Toshjanae
於 2025 年 2 月住了 1 晚
10/10
Philip
於 2025 年 2 月住了 1 晚
8/10
Xavier
於 2024 年 12 月住了 3 晚
4/10
The hot water in the shower was impossible to regulate. It took forever to adjust and when I finally got it right, the hot water would instantly become scalding hot and I would have to start all over again. Checked out early due to this problem and am awaiting refund for last night.
George
於 2025 年 1 月住了 3 晚
10/10
Linda
於 2024 年 12 月住了 1 晚
6/10
High prices for food and beverages are a negative, limited menu and some of the few items not available. Chose a grilled 3 cheese sandwich, would never order again - way too much bread for amount of cheese and very little taste.
Susan
於 2024 年 12 月住了 1 晚
4/10
This is a great hotel with wonderful people but, I went on Christmas day and the person working did not know how to handle a third party reservation. So, she erased my reservation and then "made me a new one " that charged me again. Taking multiple charges out of my account and leaving me stuck with no spending money while I was there. It takes 5-10 business days to get the money back into my account. It was frustrating but luckily I am fairly chill and they were so polite and apologetic. It was a problem that the poor lady they left alone on Christmas was not trained properly to run things on her own.
Will I go back? Yes, probably, I stayed in the past and it was great. Now the remodel makes it even nicer.
真實旅客
於 2024 年 12 月住了 2 晚
4/10
Steven
於 2024 年 12 月住了 1 晚
4/10
The hotel is going through a full renovation and rather than isolating a section of the property so that current hotel customers can have a safe and comfortable stay, the entire place is in upheaval. And there was no notification provided by Expedia. Adding insult to injury, Expedia offered a higher price room with a terrace but the hotel stated that all rooms are the same price and that they do not honor terrace requests.
Ritu
於 2024 年 12 月住了 4 晚
10/10
Though they were doing construction the staff was very nice and made sure things were clean.