「Rude front desk person, the room was filthy and had bugs. The door locks were both broken. Room on the ground floor, next to pool and no other rooms. Smelled too. Asked the front desk for a different room because I felt unsafe in a ground floor room with no lock. She said there were no other rooms. Asked for a refund and she said tough luck. Horrible service and hotel」
「Rude front desk person, the room was filthy and had bugs. The door locks were both broken. Room on the ground floor, next to pool and no other rooms. Smelled too. Asked the front desk for a different room because I felt unsafe in a ground floor room with no lock. She said there were no other rooms. Asked for a refund and she said tough luck. Horrible service and hotel」
Audrey