Fairport Colonial Belle Cruise Dock Hotels

"I would of given this hotel a 5 star review but there was an ant problem in my room. I must of killed 8+ ants- on the wall, ON THE BEDBOARD and bedroom shower. When I called I was told someone would be right up. 30 minutes later I had to call again because I found another on in the bathroom I could not reached. I asked to move rooms but was told there was no more rooms available. I would of hoped someone would of called me in the morning or at least an email apologizing for my inconvenience, but all I got was a bill for the resort fee."

"Check in staff was amazing!! Parking was great! Very clean!"

"When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue."

"The home was very charming and had everything we needed for a comfortable stay. The location is excellent, and we enjoyed the proximity to the canal path."

"Great location, good parking, very responsive hosts. Everything was as expected. Friendly neighbors too!"

"Enjoyed the stay and would rent it again. Beds very comfortable."

"It’s a cute property with all your basic needs. The internet went down one night and they were very,very quick to respond. They were also very responsive when texted with questions prior to and during the stay. Everything went very smoothly!"

"There were a couple lightbulbs out. House was clean and as advertised."

"Sleeps 12? Only 3 coffee cups? Coffee makers are nasty and no filters! Not quiet. Directly across the street from a convenience store, headlights all night. Within feet from a small apartment building. Blinds broken in 2of the bedrooms. Exhaust fan in bathroom dirty! Dryer was also non functional. Driveway is narrow and turning around requires a 4 point turn."