Brooksville Coloniel Robins Hotels

"Despite the big red signs saying “NON SMOKING PROPERTY” the place REEKED of cigarettes and marijuana. When we first entered the room, there was a beer can in the garbage, beard clippings in the sink, and the place STUNK! We asked the front desk if we came too early and they said “no, the cleaner has already been there and sprayed” I asked them to do it again and they were very accommodating and apologetic. The toilet and shower leaked all night. And upon coming back the second night, the room once again reeked of cigarette. Unfortunately there rooms failed to meet the level of customer service. Will not be coming back. "

"The place needs a major overhaul"

"Absolutely dream vacation. Everything was perfect and the HOST was BEST host I have ever dealt with. We loved our time there and cannot wait to go back. Love, love, Love. "

"Hotel was nice. Perfect for our road trip. Water pressure was low in our room. Bed was good. Coffee was subpar. Would stay here again though. "

"Na"

"Perfect "

"First of all, the room as well as the bathroom were dirty. The sink was used and filthy and there was food (olive and crumbs) under the bed which was disgusting. Unfortunately there is no personnel on site to attend to. We were there for just a weekend and it was my husband's birthday so we didn't have time to figure out how we should address our complaints immediately. Furthermore, the entire house was extremely cold and the guests are not able to adjust the temperature! We were freezing at night and it felt so uncomfortable that we decided to depart one day earlier than intended. Before we wrote this review, we sent an email, politely explaining the situation and asking for some sort of refund. However, the answer clearly showed that nobody even read our email properly and how they declined the refund was totally irrelevant to our complains. Last but not least, this is not a hotel! It is an old and tired house that hasn't been updated in decades. "

"Very friendly staff, quiet hotel!"

"The house was very clean, comfortable, well stocked and an excellent location. The hot tub was very clean and nice after spending the day on the river in kayaks. Everything was as advertised and meet our expectations. Communication with the owner was great. We would definitely book again. "