Colwyn Bay Hotel with Pool

"Bathroom was big and cold, both the radiator and heated towel rail were off. Breakfast was average, fruit and pastries were not being replenished. Ordered breakfast from the menu, was asked 3 times regarding the item that was chargable, and had to sign for the extra charge before the item arrived. Omelette was not cooked in the centre (raw egg), and arrived 10 minutes before the haddock, usually breakfast items for the same table are served together."

"Lovely hotel nice and central ,staff were really nice and helpful.Breakfast was lovely all freshly cooked and very enjoyable "

"The hotel is ideally situated for exploring north wales. From check in to check out our weekend stay was excellent. The staff were friendly and welcoming. We ate in the bar and the restaurant and can recommend both. Breakfast is self serve with a good selection of options. The building was well heated and the rooms were comfortable. This was a second visit and definitely won’t be the last."

"Really clean, beautiful setting and friendly staff. The food was good too. The only reason for dropping a star was the pool facilities. They felt a little tired and in need of some proper maintenance. The lockers and changing areas were quite ropey – with outdoor shoes effectively allowed right up to poolside. There’s only one shower in each changing room, and in the ladies there’s just a single private changing space sectioned off with a shower curtain. What impacted our stay most was that the pool is only accessible via an outdoor route. On both visits we had to run back across the car park in wet swimsuits to return to our room to shower and change. It also meant we didn’t make use of the pool after checkout. Checkout was 10:30am but pool access was available until lunchtime, which would have been lovely in theory. However, as a family of four staying one night, the bedroom facilities were so good that we just couldn’t justify showering and getting ready in the gym changing rooms."