Hartford Constitution Plaza Hotels

"I’m sure it was very nice a some point not to long ago, but has not been upkept. I stayed 2 nights over a period of a week in 2 room. One was cleaner than the other but still much worse than any hotel I’ve stayed at in recent memory. At least the beds were clean and clearly changed, but there was hair stuck to the bathroom walls, stains on doors, walls and mirror, carpet had clear debris so not routinely swept. One room had bare drywall patches from obvious past leak that were never smoothed/sanded and painted. Weird cheap cleaner odor throughout. Gym was dirty, breakfast room was dirty but the food seemed fine enough. Could be a good hotel if they had better or more hygiene and maintenance personnel. "

"Not enough towels. Then had to wait as they did not have them. Asked for sheets and blankets for pull out couch and they did not have a blanket and only one pillow. Bathroom could have been cleaner and was very dated. "

"Valet returned my Tesla with a beverage spilled and dried to my white passenger seat after I just paid to detail the car before this trip. When I pointed it out to front desk she did immediately refund ONE day of parking however my vehicle should not have had anyone drinking in it and that beverage sat there stinking up my car for 2 fill days. Hotel room fridge was not cleaned out and a previous guests leftovers were still in it. I was told someone from management would call me to discuss but nobody did. The mattress in the room is old and outdated and did not measure up to my expectation for this type of hotel. "

"They had to switch my rooms TWICE! Room 1: the jacuzzi tub was broken and that’s the entire reason I paid for the room. Room 2: There were puddles on the floor with swollen wood from a leak. I settled for room three. I was tired. It freaked of cigarettes and everything was chipped and dirty."

"One of the nicest hotels in CT, and certainly the best in West Hartford. If you are in the area and want a great stay, this is the place."

"The room was clean but incredibly sparse as is the only had a single bar of soap and a roll of toilet paper. No tissues, shampoo or wash for the shower. I booked the room for 4 people but received only two towels. The second bed (pull-out couch) had no sheets and when I went downstairs I was handed a pile right from the dryer. Basic doesn’t even begin to describe this hotel. Imagine a hotel run by the department of corrections and you basically have this place."

"Good"

"For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again."

"The breakfast menu was fresh. The staff were very friendly. Parking is plentiful. The room was much smaller then I thought it would be."