Nice, clean property with plenty of parking. Staff were all great and there to help. unfortunately it felt short staffed as there were long waiting times for food and drinks, but staff worked their socks off to satisfy customers. Management should address this especially at busier times of the year.
Vekesh
於 2025 年 5 月住了 1 晚
8/10
Lovely hotel, great location for touring around
Tracy
於 2025 年 5 月住了 2 晚
8/10
Great location
Luke
於 2025 年 4 月住了 1 晚
10/10
Craig
於 2025 年 4 月住了 1 晚
10/10
Yes
Poorya
於 2025 年 4 月住了 2 晚
8/10
15 mins from lots of things to do so really central. Lovely location. Friendly and helpful staff. Food a bit mediocre but prices in line with other restaurants where food was also pretty mediocre! Asked for room to be cleaned daily but it was never hoovered. Bedside tables hadn’t been moved to clean under for a long time and were pretty grim underneath. Decent comfy bed.
lindsay
於 2025 年 4 月住了 4 晚
2/10
Darren
於 2025 年 4 月住了 1 晚
10/10
lakhbir
於 2025 年 4 月住了 1 晚
10/10
So glad we stayed! Had the best time! Climbed mount snowdon and then enjoyed the spa and restaurant was great! Staff all very helpful
Emma
於 2025 年 3 月住了 2 晚
10/10
Nice environment. Friendly staff.
Bin
於 2025 年 4 月住了 1 晚
10/10
Hidden gem in Wales , lovely hotel, great spa , restaurant and bar is great , very nice food and very affordable, isn't far from zipworld
Jason
於 2025 年 4 月住了 1 晚
8/10
jonathan
於 2025 年 3 月住了 1 晚
10/10
Paul
於 2025 年 3 月住了 1 晚
8/10
Me and my partner stayed here after hiking Snowdon. The rooms are just perfect! So clean and very nice. Nice bar/restaurant area although it is quite expensive and the staff in the restaurant were a little slow. Good was great though. Everyone was friendly. We also used the spa which was so worth it. Definitely will be back, so happy with our stay.
Jessica
於 2025 年 3 月住了 1 晚
2/10
I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible.
2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities.
3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you.