"This was my first time staying on that property. The kitchen was fully stopped. I did not do anything with the laundry, but as far as the room was immaculate the service was immaculate. The customer service of everyone that worked there was so nice and friendly and helpful. I plan on staying there again."
"Hotel was decent looking from outside it was dirty, carpet stained tub was painted and all peeled I would NOT recommend this place to anyone and full of industrial workers. Food was gross and same thing everyday. Wyndham should cut their name as it’s an embarrassment to the brand. DO NOT stay there"
"This was the best stay I've ever had! The hotel was clean, well maintained and very inviting. The staff was very nice and helpful. The only downside I had was when you ask for extra pillows or towels they don't bring them to your door. You have to go to the front desk and get them yourself which is quite odd. I was willing to compromise no big deal. The one thing that really bothered me was the housekeepers. They were nice but they came into my room while I was gone without permission. I kept the do not disturb sign on but they came into my room anyway. Didn't clean anything or pick up anything just left the light on. The second time they came into my room without permission they took the clean towels we just got from the front desk out of our room without asking and left the light on. Why are you in my room if I didn't request for you to enter?! That was very rude and disrespectful to say the least. Other than that it was a great stay. The breakfast was basically the same everyday but it was delicious. Would definitely come back again."
Holiday Inn Express & Suites Plano East - Richardson by IHG
8/10 Good
"Room was clean and the staff was friendly. The provided breakfast was pretty standard for this type of hotel. The low-flow shower was ridiculous. If you have anything other than very short hair be prepared to spend a long time rinsing out shampoo and conditioner."