「The staff were not friendly at all somehow rude and unwelcoming. They never smile and even seem very reluctant to greet you.
To be honest, this is not really a hotel, so don’t expect hotel-level service. They don’t properly clean the rooms. The “room service” basically means putting a new toilet roll in the bathroom they don’t even change the towels.
The breakfast is exactly the same every day, with very little variety.
But the most irritating part of the whole experience was the reception...
「Impressive large and comfortable room. Good lake view. Quiet location meet 5min walk to old town. Surprising welcoming treat. Nice and helpful staff. Good value for money. Will stay here next time. 」