The whole stay was terrible and hallways hot, the pool had no light working around it, pavilion had multiple wasp nest under it needing immediate attention. No manager on dutyor personal in charge for quest concerns. Fire Alarm system had multiple troubles flashing on front panel
William
2025 年 6 月入住 2 晚
10/10 超赞
Debra
与配偶出行
2025 年 6 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Nice and quiet , Very comfortable bed. And awesome breakfast.
Debra
2025 年 6 月入住 1 晚
10/10 超赞
Ben
与家人出行
2025 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This looked a little rough on the outside, but very nice on the inside. Only problem is soap residue on the lobby floor caused my wife to loose her balance and luckily I caught her before she went down. We’re seeing this at more and more commercial establishments. Clean is great, but that soap must be totally rinsed away.
Ben
2025 年 6 月入住 1 晚
2/10 糟糕
Hector
与家人及幼儿出行
2025 年 6 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
It was dirty. They never changed the sheets or take out the trash. The front desk workers were lazy. One of them was in the dining area slouched on his phone
Hector
2025 年 5 月入住 2 晚
10/10 超赞
Cameron
2025 年 6 月 1 日
Cameron
2025 年 5 月入住 3 晚
10/10 超赞
Hector
与家人出行
2025 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Overall great service and professionalism.
Hector
2025 年 5 月入住 2 晚
2/10 糟糕
Colten
与配偶出行
2025 年 5 月 28 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Smoking
Colten
2025 年 5 月入住 3 晚
10/10 超赞
MARTA,San Antonio
2025 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Cold A/C, was great!
MARTA
2025 年 5 月入住 1 晚
10/10 超赞
Melissa
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Staff was friendly and helpful. Breakfast was delicious and coffee was great! Property was clean and well maintained. Only concern was there was only 1 working elevator.
Melissa
2025 年 5 月入住 2 晚
10/10 超赞
gary
与家人出行
2025 年 5 月 18 日
满意:服务设施
Good spot, fair price
gary
2025 年 5 月入住 1 晚
10/10 超赞
Kylie
2025 年 5 月 2 日
Kylie
2025 年 4 月入住 1 晚
10/10 超赞
Jack
2025 年 5 月 2 日
Jack
2025 年 4 月入住 1 晚
4/10 很差
LaNita
2025 年 4 月 27 日
Our room was never cleaned so no one picked up dirty towels or brought clean towels and linens. We went to desk and told them and they asked us if we put the dirty towels on the hallway. Did not know we had to do that to get clean towels but don’t know what had to be done to get beds made with clean linens.
LaNita
2025 年 4 月入住 3 晚
4/10 很差
Brian
与配偶出行
2025 年 3 月 24 日
不满意:服务设施
Over priced. Bathroom door would not shut. Only one elevator worked. Stayed for 3 nights asked to have the room cleaned never happened couldn’t even get them to empty the trash can in the room.
Brian
2025 年 3 月入住 3 晚
4/10 很差
Matt
与配偶出行
2025 年 3 月 22 日
不满意:服务设施
Below average cleanliness. Coffee in the room was decaf only.
No towels in the fitness facility.
Breakfast was disgusting.
Matt
2025 年 3 月入住 1 晚
10/10 超赞
Irma
2025 年 3 月 20 日
Irma
2025 年 3 月入住 3 晚
4/10 很差
真实旅客
与家人出行
2025 年 3 月 17 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Poor stay
Unfortunately this was a poor stay. I have never had any issues with Fairfield Inn & Suites but this location was a first. The hotel and room itself was clean and comfortable but the customer service or rather lack of was extremely disappointing. Our room was not ready for check in at 3pm. We were not given a room until 6pm. We were told they were short staffed. And I would normally understand but when I see the cleaning staff conversating in the hallway and walking around eating pizza. Then it becomes lack of urgency to accommodate the customer. And I find that as the worst hospitatlity.
真实旅客
2025 年 3 月入住 1 晚
10/10 超赞
Wade,Cypress
2025 年 3 月 12 日
Wade
2025 年 2 月入住 1 晚
10/10 超赞
Jack
2025 年 3 月 10 日
Jack
2025 年 2 月入住 1 晚
8/10 还可以
Mary
团体旅客
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friends
Friendly staff check in was easy. Bed to soft
Overall nice stay
Mary
2025 年 3 月入住 1 晚
10/10 超赞
Jorge Guadalupe
商务旅客
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jorge Guadalupe
2025 年 2 月入住 7 晚
10/10 超赞
Jorge Guadalupe
商务旅客
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
El hotel es limpio, muy tranquilo (no hay nada de ruido).
Bien ubicado cerca de tiendas y lugares para comer.