客房, 1 張特大雙人床, 非吸煙房 (First floor room, no stairs) | 客房景觀

柯提茲梅薩維德區溫德姆速 8 酒店的評價

2 out of 5
柯提茲梅薩維德區溫德姆速 8 酒店
505 E Main St, 5 Blocks E of City Ctr Hwy 160, Cortez, CO

評價

6.8
10 分評分,優異;1002 則評價中有 181 則" "
8 分評分,不錯;1002 則評價中有 341 則" "
6 分評分,一般;1002 則評價中有 222 則" "
4 分評分,欠佳;1002 則評價中有 144 則" "
2 分評分,很差;1002 則評價中有 114 則" "

7.0/10 

整潔度

7.4/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.2/10 

環保程度

評價

2/10 很差

Ting Shan

不滿:設施服務
I wait for 15 minutes for check in. Because there was no body there at front desk at 10:30 PM.
於 2023 年 8 月住了 1 晚
AJ 於 2023年9月1日的回應
WE ARE REALLY SORRY FOR THE INCONVINENCE . WILL TRY TO DO BETTER NEXT TIME.

4/10 欠佳

Peter

不滿:職員與服務和住宿狀況
It seemed that part of the hotel was either a homeless or migrant shelter. Lots of noise, partying, people hanging out of windows smoking, etc. I was worried my car would get vandalized but it did not. Signs all over saying don't leave anything of value in your car. Didn't seem safe to hang out around the hotel which was disappointing. Rooms were so, so. Old and dated and needing maintenance, but bed and linen were clean. Basically could not wait to leave the next morning.....
於 2024 年 5 月住了 1 晚

2/10 很差

Javier

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Aj 於 2024年5月12日的回應
Thank you for sharing the review

8/10 不錯

Kenneth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good place to lay your head for the evening when you're tired from a long day on the road.
於 2024 年 5 月住了 2 晚
Aj 於 2024年5月9日的回應
Thank you

10/10 優異

Carl

多人同遊
讚好:整潔度和職員與服務
Basic super 8
於 2024 年 4 月住了 1 晚
Ceeya Amin , Guest Relationship Manager 於 2024年5月8日的回應
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cortez. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 by Wyndham Cortez, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Andrea

伴侶同遊
讚好:整潔度
不滿:職員與服務
Very good location close to restaurants and town centre. Room was fine, but the breakfast was extremely poor and the staff were indifferent and unhelpful.
於 2024 年 5 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月5日的回應
I would like to extend my sincere apologies for the inconvenience caused to you during the stay. We sincerely apologize that the breakfast selection and quality fell short of your expectations. We take guest feedback seriously to explore ways to enhance the breakfast experience. We are disappointed to learn that you felt that the staff were indifferent and unhelpful during your request for assistance . We will be sure to address this issue with the team and ensure they are providing the attentive and supportive service. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 很差

Crystal (Elizabethville)

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ceeya Amin , Guest Relationship Manager 於 2024年5月6日的回應
Thank you for your review. We apologize for any issues you faced during your stay. Please note that we were in the process of renovating our hotel to provide a better experience for our guests. We hope you will see the improvements on your next visit and enjoy a more comfortable stay

8/10 不錯

Thomas

不滿:設施服務和住宿狀況
This motel is in need of serious up grade. It definitely shows its age. The included breakfast was very limited. It consisted of Choice of 2 cereals, no bowls however, white bread for toast, some small one bite muffins, orange juice, milk and coffee plus waffle maker with syrup. None of which I can eat. Property is noisy, I am glad it wasn't full.
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive and it is never our intention to detract from our guests experience.Please know that we are working diligently to improve our facilities and enhance the overall guest experience. However, we recognize that this process may have inconvenienced you and for that we are truly sorry.Your feedback is incredibly valuable to us, and we appreciate your understanding and patience during this time of transition.

6/10 一般

Kevin L

不滿:職員與服務
於 2024 年 4 月住了 1 晚
AJ 於 2024年5月4日的回應
Thank you for the review.

4/10 欠佳

Terri

家人同遊, 伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The ckerk gave us a room, someones stuff in there Then he gave another and it was not cleaned. Third the room was clean, double not the king we booked. The shower leaking and the sheetrock wall was soaked. There were home less coming thru the back door that the lock was broke. The dining was disgusting, bad lighting and not appetizing. Will do better research next time.
於 2024 年 4 月住了 2 晚
AJ 於 2024年5月4日的回應
Sorry for the inconvenience, will look into the matter.

10/10 優異

Maria

讚好:整潔度、職員與服務和設施服務
Basic clean and comfortable room; very convenient location
於 2024 年 4 月住了 2 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham , we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 不錯

Dustina

於 2024 年 4 月住了 1 晚
Aj 於 2024年5月12日的回應
Thank you for sharing the review

6/10 一般

Daniel

於 2024 年 4 月住了 1 晚
Aj 於 2024年5月12日的回應
Thank you for sharing the review

8/10 不錯

Saji

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at Super 8 Wyndham .It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 很差

Sierra

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive, and it is never our intention to detract from our guests' experience.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to [the hotel in the future and provide you with an exceptional experience that exceeds your expectations

2/10 很差

Jeff

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The reservation was for a first floor room with two queen beds. When we arrived we were told the room we reserved was not cleaned, but we could have a similar room on the third floor. There was no elevator. The third floor room cost $6.00 more than the first floor room, and the desk clerk insisted we pay the extra money or we could "go elsewhere." The laundry machines were out of order, the "breakfast" was dry cereal and sour milk. The coffee machine in our room was not functioning. The hallways were dirty, the floor in our room was dirty. The shelf in our bathroom was hanging loosely. Another man who checked in before us came back to the lobby to tell the clerk the beds weren't made and the towels were dirty. This is the worst place I've ever stayed in, and I've stayed in some pretty seedy places. A refund is definitely in order, and it should be removed from Expedia's offerings.
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive, and it is never our intention to detract from our guests' experience.Kindly call the hotel directly for the refund. Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to Super 8 by Wyndham in the future and provide you with an exceptional experience that exceeds your expectations

8/10 不錯

Sharon

伴侶同遊
讚好:職員與服務
Staff is wonderful. The hotel is tired but the room was good and the price extremely reasonable.
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham , we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 很差

Jens

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Wer in ein Rattenloch mit viel Dreck und viel Lärm will, ist da genau Richtig, schlaft lieber auf der Straße, ist sicherer ruhiger
於 2024 年 4 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
I would like to extend my sincere apologies for any inconvenience caused , the hotel is under renovation. Please know that we are working diligently to improve our facilities and enhance the overall guest experience.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to the hotel in the future and provide you with an exceptional experience that exceeds your expectations

8/10 不錯

James (Palmer)

伴侶同遊, 寵物同遊
OK for a night stay. Property is dated and run down somewhat.
於 2024 年 4 月住了 1 晚
Seeya 於 2024年4月14日的回應
Dear James,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cortez. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not satisfied with property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8 Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Purvish Sonipurvish3999@gmail.com

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
There were no rooms on the first floor as all of the TV's were out on that floor The hotel is filthy and the lock on the entry door on the back where the parking is is non-existent. No security at all. Also the smoke detector in my room was gone. And no handicap accessible rooms with a TV.
於 2024 年 4 月住了 1 晚
AJ 於 2024年5月4日的回應
Sorry for the inconvenience,will look into the matter

10/10 優異

Douglas

讚好:整潔度、職員與服務、設施服務和住宿狀況
Right on hiway route yet quiet, easy access to room.
於 2024 年 3 月住了 1 晚
Aj 於 2024年3月31日的回應
Thank you for the review.

2/10 很差

Lora

家人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Only waffles or 2 kinds of cold cereal for breakfast. The waffles did not taste good. The TV did not work and there was no person to help us with that.
於 2024 年 3 月住了 1 晚
Aj 於 2024年3月31日的回應
Mam the prices are very low and the hotel was only giving certain thing in breakfast , if the tv was not working , you should have let the front know.

2/10 很差

Lyncia

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I never got to stay because I had an emergency with my older daughter. Tried to cancel my reservation but it was too late to do so. I was so angry because if my daughter was ok I would have been there. There should be ways to get a refund back when things like this happen especially when you can’t spare the extra $5.
於 2024 年 3 月住了 1 晚
Aj 於 2024年3月31日的回應
I am sorry for the inconvinence but the cancelation policy is 48 hours and in case of an emergency its 24 hours.

2/10 很差

Ethan

不滿:整潔度、設施服務和住宿狀況
Only stayed there because it was close to my route home. Wouldn’t recommend
於 2024 年 3 月住了 1 晚
Aj 於 2024年3月31日的回應
Sorry for the inconvinence.

8/10 不錯

Jeff

於 2024 年 3 月住了 1 晚
Ceeya Amin , Media Manager 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 一般

Frank

No internet access.
於 2024 年 3 月住了 4 晚
Aj 於 2024年3月31日的回應
Sorry for the inconvinence

2/10 很差

kelly

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
non smoking room had cigarette ash in window.
於 2024 年 3 月住了 2 晚
AJ 於 2024年3月11日的回應
Sorry to hear about that we will make sure it does not happen again.

10/10 優異

Maria

讚好:整潔度、職員與服務和住宿狀況
Newly remodeled, friendly staff, overall great value!
於 2024 年 2 月住了 1 晚
AJ 於 2024年2月27日的回應
Thank you for the response

10/10 優異

Bahe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
AJ 於 2024年2月27日的回應
Thank you for the response

8/10 不錯

Hope

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I wish there was a pool
於 2024 年 1 月住了 1 晚
a 於 2024年2月27日的回應
Thank you for the response

4/10 欠佳

Daiva

寵物同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
I never stayed in Super 8! This wa the first and the last!!! I got it is because of convenience and it is by "Wyndham I guess there is different Wyndham but some potheaded. Hallways were filthy.. cigarette butts on the floor. Room floor dirty, can't walk around barefoot. Bedding had funky like sweat smell, towels were rough and dirty. Sink/shower outdated. Customer service terrible dude was in a hoodie and didn't understood what he was saying 😑 in the morning for check out no one was there in the front! Just the sticker with phone number for those that want to check in. If you there in the area go to BW is literally next to it. Avoid this place.
於 2024 年 1 月住了 1 晚
AJ 於 2024年2月27日的回應
Thank you for the response

6/10 一般

Amanda

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
AJ 於 2024年2月27日的回應
Thank you for the response

10/10 優異

ulises

於 2023 年 12 月住了 1 晚
THANK YOU ,REALLY APPRICIATE YOUR STAY WITH US. 於 2024年2月27日的回應
Thank you for the response

2/10 很差

Dorothy

讚好:整潔度
不滿:住宿狀況
於 2023 年 12 月住了 1 晚
AJ 於 2024年2月27日的回應
Thank you for the response

6/10 一般

Deborah

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務
Not much just a typical motel. But wanted a soda and they didnt have one, had to run to city market to get one. The clerk was very nice thou
於 2023 年 12 月住了 1 晚

6/10 一般

Lisa

讚好:整潔度、設施服務和住宿狀況
The breakfast was hardly even there. bread, waffles and cold sugary cereal. No oatmeal, bananas, or yogurt.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Jon

於 2023 年 11 月住了 1 晚

6/10 一般

John

多人同遊
This property was Okay, it just had a low budget feel.
於 2023 年 11 月住了 1 晚

2/10 很差

Lee

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
total disappointment rooms are bad, filthy, disgusting. breakfast was either a waffle or an apple, or piece of toast with no butter or jelly
於 2023 年 11 月住了 1 晚

2/10 很差

Rosa

不滿:整潔度
於 2023 年 10 月住了 2 晚

2/10 很差

Salud

家人同遊, 親子同遊
不滿:整潔度和職員與服務
NO STAFF TO CHECK IN .We have to find room in anothe hotel .
於 2023 年 11 月住了 2 晚

4/10 欠佳

Vicki

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Smelled like urine in the room bathroom had mold around the floor.
於 2023 年 11 月住了 1 晚

2/10 很差

Trees

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

4/10 欠佳

Elizabeth

伴侶同遊
不滿:整潔度和住宿狀況
Advertised free breakfast, which was a reason it was selected. Had choice of cold cereal, yogurt, and small pre-packaged muffins. Ended up eating breakfast at off-site restaurant, costing us a fair amount. Super 8 is off my list of choices.Also, vending and ice machines were out of order.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Nora

I thought I cancel this stay and you still charged my account. When we went to super 8 motal was told worng date and they will cancel it. You have no phone number to call. Please tell me where I can call.
於 2023 年 10 月住了 1 晚

10/10 優異

Janet

於 2023 年 11 月住了 1 晚

10/10 優異

Sei

讚好:整潔度、職員與服務和住宿狀況
notthing
於 2023 年 11 月住了 1 晚

4/10 欠佳

Lawrence

不滿:職員與服務和住宿狀況
Not enough light in the room too cheap to replace lightbulbs that were burnt out uneven floor patchwork on walls not real happy with super right there breakfast attendant wore a dirty hoodie when he come in to replenish the bar entry way to the check-in. Desk was very neat and clean, but the rest of it was not Probably never stay at a super eight again
於 2023 年 10 月住了 2 晚

2/10 很差

Rachael

不滿:住宿狀況
Absolutely disgusting
於 2023 年 10 月住了 1 晚

6/10 一般

Tessa

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Was clean but they definitely need a vending machine. And not to be cleaning rooms at 7 pm..but is clean and quite
於 2023 年 10 月住了 1 晚