「Terrible check in experience. Seemed as through they were extremely understaffed. Lifts were down, making it difficult to bring suitcases into the rooms.
Available staff did the best they could.
Overall room was clean, grounds were well maintained and breakfast was great.」
「Everything about this property was perfect. Lovely clean room with modern power shower beautifully tiled. Lots of little extras such as luxury soap, shower gel, body lotion. Plenty of tea and coffee sachets and a small bottle of milk each day, not to mention the little chocolates and hot chocolate and biscuits. A small fridge with ice box in the room and of course a kettle. They just enjoyed adding those extra touches which make all the difference. The outdoor pool and sunbeds were perfect...
「We try and come here every year, the staff of both the hotel and the spa are lovely. The place is a little tired but that only adds to its charm.
First time we’ve been charged for robes which has never happened before (they’re usually provided in the room). We were quite surprised given we’d already spent a considerable amount on spa treatments and the weekend break itself.」
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