4/10 欠佳
Joseph
多人同遊
2024年4月25日
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
So disappointing. We booked this as a mid-way break on our 16 day driving tour; 1 night in a resort with spa facilities. The pool, hot tub, saunas, and whirlpool; all closed. The bar was closed! One of 2 restaurants on site was open. One of the couples got the robe and slippers, the other couple did not. No apology, no money off. We were told we could use a nearby hotel pool; it was snowing! We weren't going to walk over to another hotel, swim, and then walk back. We were told there were lots of other bars, almost all were closed. Apparently mid April until early June they close between seasons. Understandable, but then don't advertise full wellness services. The gym was also disappointing, small, and no weights higher than 20 lbs. We would have stayed in Interlakken, where the town is walkable, and the view of the Alps is breathtaking; saved the cost and time of the train ride back and forth. Probably great in season, but otherwise skip this one.
Joseph
於 2024 年 4 月住了 2 晚