New Castle Courthouse Square Hotels

"Kitchen had no toaster. Kitchen sink was very dirty. Coffee pot was very dirty, still had water in it from??? We had to wash it thoroughly before using. Overall the house had a strange smell to it, do t know if it was from cleaning products or what. Bathroom sink was dirty, soap dispenser was dirty and the shower was discussing! Sheets in one bedroom had something g white on them in two places. Would not stay here again; needs a good cleaning."

"Yes"

"Clean, great hospitality "

"Yes"

"The room was clean and the staff was courteous and amazing"

"me and my children checked in on Friday and the same woman that seen us all the way from Friday until Sunday checked us out on Sunday went to the room checked the room out came back and said that she charged me $20 for a hand towel she assumed it was blue hair dye mind you she seen us when we got there on Friday and seen us on the day we were leaving and none of us had out hair dyed blue or dyed at all and I explained to her it was from blue cotton candy I had to clean up with the hand towel on top of that I had previously went and washed all of their towels and wash clothes with me and my childrens clothes it was2.50 to wash and 2.25 to dry I washed the items just to be nice because I did not ask for room service to come into my room not because I assumed I would have been charged $20 I was trying to be nice I would have not washed the towels also they tried to charge 80 form my card later she could have at least let me kept the hand towel lol"

"There was no hot water. Taking a cold shower was not acceptable and when I called the front desk I was told there was nothing they could do! "

"Staff was pleasant However, the amount of dog poop and cat litter on the grounds was horrific"

"Wonderful bed and pillows "