Detroit Cranbrook Institute of Science Hotels

"clean room"

"I found the property to be dated in decor and not clean (dusty, dirt and crumbs under tables, chairs and couches). It felt uncared for inside. Hope you give this place an upgrade and the care it deserves."

"Great stay and location"

"Clean, roomy , very nice environment"

"The elevator was creepy and really needed to be cleaned and refurbished. We felt we were in a service elevator. Frequently dirty laundry and cleaning supplies were left in the elevator to travel unattended to the basement. The flooring in the bath and foyer was speckled with dents and wear. The tub was grey and really needed to be converted to shower. Water pressure was low and the shower head was calcified I stayed for three nights and did not have my room serviced"

"Nice rooms and the hotel staff is excellent. The restaurant staff seems inadequate from a size standpoint, service should be better and it has been in previous years. Food is delicious, always. The bar has been under renovation for much too long and the old space was fantastic. Hopefully the renovation will be worthwhile if it ever gets completed. The hotel location is fantastic."

"Paid for breakfast in advance. Thought it would be good. Had to pay an extra $20 for the meal and it was a $45 breakfast. Went out the next day. Dinner meal was served across the street at another Marriot."

"Terrible experience. I chose not to stay at the property after entering the unit and finding it had not been cleaned. Dirt on the floors, bathrooms not cleaned, dirt on the sheets, garbage on the floor in both bedrooms. Disrespectful owner. There are far better properties to book in Birmingham. Truly disappointing. "

"Not opulent, not clean, kitchen not accommodating, TVs were not fully functional. "