"We stayed here for 1 night 1 total of 18 people and we were 16 people who called the desk to help us book a taxi. We ordered 2 cars for 8 people, and the desk told us that we needed 3 cars, but my other 2 friends, they went first, and we had 14 people left, and there were 2 taxis, and we saw that ..."

"The room is very small. Very basic facilities. Breakfast is good. 10 mins walk to the Milan centrale station. Few mins walk to metro. Location is ok."

"The service costumers are very nice and know different languages which provided a really convenient service for me."

"離地鐵站不遠的BW集團飯店"

"Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but ..."

"The thermostat of the air-conditioner in the room don't work, temperature set at 22 degrees but the room was at 17 degrees the whole night. Bedside handheld phone not working, need to use speaker to talk. Lighting with broken light bulb. Room service breakfast provided with empty salt mill, ordered ..."