Crewe Hotel with Pool

"Clean room and very easy to check in quickly in the morning"

"Great location, wasn’t high end nor low end. Gave what it said on the tin."

"Nice hotel within walking distance of the train station and town centre. Large room..which would benefit from a set of drawers though! Shower pressure wasn't great but overall we enjoyed our stay. Breakfast was nice but no pastries etc...if you didn't want a cooked one there wasn't much else. Good value...quiet location....we were glad not to be in the city centre on a Saturday night! Pool was lovely after a day of shopping."

"Stunning hotel and spa but I feel the rooms do let it down and don’t match at all. Breakfast was incredible but expensive. Sadly only got offered 50% off an upgrade when the hotel was empty. Glass table in room was very scratched and decor just boring if I’m honest. Bathroom - shower door didn’t go to the floor so made bathroom floor very wet and dangerous. Shower was okay and toiletries felt watered down. Staff were as helpful as they could have been. Allowed to drop bags off outside hotel but nearest NCP is £33 for 24 hours. Was very lucky to find a space on the road next to hotel but only 5 spaces. Card for the room stopped working twice also."

"Receptionist refused to hand over key cards to my 2 daughters even after i checked in online. Made the stay negative from the 1st minute they stepped into the hotel. When they say they treat everyone as an adult over the age of 15 is a lie. A 17 and 19 year old was not allowed to check in until I sent my photo ID in an email. Follow up messages to my daughters were about quality of sleep. Very poor due to substandard pillows."