Roorkee Crystal World Hotels

"It’s a new property that is very fresh and clean to stay with. It’s got all good amenities including AC, hot water, good content on TV, clean and comfortable linen. It’s only 15 mins walk from Har ki Pauri. The staff is very friendly and we’re accommodating with dietary needs of kids. They could do a bit better on breakfast experience but the staff tried to help when any additional request was made."

"Very clean and modern. Dry friendly people and professional service. I left my wallet in the breakfast place and someone brought it back right away to my room. Great integrity. Definitely stay here again"

"We had an amazing stay at this resort and would highly recommend it. The property is beautiful, the service is excellent, and the staff made us feel welcome every single day. The food was great, and the wellness centre was lovely with lots of wonderful options. A special thank you to Kusum, Sita, Soban, and Anoop at reception, Himani in housekeeping, Vikas, Shashi, Sumer, and Saurabh in the dining room, and Sunita at the wellness centre. Everyone was so friendly, helpful, and accommodating, and it was a pleasure seeing them each day. The location is also incredible. The views of the Ganga and the surrounding mountains are absolutely beautiful, especially during meals. We loved every day of our stay and are so grateful to the whole team for making it such a memorable experience."

"It’s a good place "

"Amongst the top most stay in all aspects. "

"Property and service exceed expectations at every level. From the location right next to Ganges, to the beautifully designed property and the phenomenal culinary selection, it was memorable experience. "

"The staff at the hotel are brilliant! From the ladies on reception, to the Bellman/Porters who took our luggage to and from the rooms. I had a booking for 4 premier double rooms. Sadly, the pictures and information advertised in Expedia is innacurate and misleading, as it shows the image, and states the description of a "suite" for the "premier double room". So on our arrival, i was expecting a suite style room as per the image, but they told me that only 2 rooms (Suites) in the hotel have this, and are already booked. Furthermore, the description states "interconnected rooms", but again, this is only a feature of the 2 suites they have at the hotel, and is not available in the premier double rooms. So the two features i liked, and based my booking decision on, were not present in any of our 4 rooms. The reception were kind and honest enough to acknowledge this error, but it was not possible to rectify or compensate us for anything."

"Hotel is good. But little bit lacking in cleanliness. "

"Everything was great, staff was polite and courteous "