Washington Cuban Friendship Urn Hotels

"Room was very cozy but you could tell it's slightly dated. Outlets were a bit finnicky: only 1 of 2 on the nightstand worked but they didn't fit most of our plugs anyway, the ones on the far wall were loose and didn't hold most of our plugs, only half of the ones on the desk worked even with the switch turned on. We made due with what we could. The staff was super sweet about it though. If y'all give them feedback during your stay, they're more than happy to accommodate so be vocal! I ended up speaking up too late and didn't really want to move rooms on our last night. I do wish they had a little downstairs market to spend my food and beverage credit. I could only use it during the restaurant hours which wasn't always the most convenient. At one point, I also asked for where the lobby bathroom was and was steered right into a private event (downstairs) so that was super awkward. We ended up using the one in the restaurant. My husband tried exploring the lobby to see if there was a downstairs market to spend our credit and staff seemed to stop him to ask if they could help so he didn't feel comfortable exploring much further because it made him feel like he wasn't allowed to go that direction. Maybe they were being overly helpful 😅 Love the convenience of the water dispensers though! This feature is so much more important than hotels realize. And the location is top notch. Super easy access to National Mall, Chinatown, etc. Overall, I would 100% be back."

"We personally loved our stay. Our room was above expectations with the extra sitting/kitchenette area. We had friends stay with us that had the same room set up. However, their fridge was not stocked and they didn't get daily room service (they paid the same price). For a price...we had all kinds of non alcoholic and alcoholic beverages in our fridge which was greatly appreciated. There were snacks available as well...with a price list. The lounge was amazing. The place is very clean and the staff was great. Within walking distance of any needs."

"Never disappoints!!"

"No kitchen but very nice place with a good environment and friendly stuff "

"Tv didn't work and no hot water"

"We found other people’s items under the bed that hadn’t been vacuumed. Q-tips stuffed all around the window edges. And clean sheets on the pullout couch. The refrigerator still had a half emptied Dr Pepper drink in it. The accommodations were for a king suite with a tub and we received a queen suite handicapped room with a walk-in shower that sprayed all over the floor. They did try to fit us into another room of a lesser quality and cost so we could get a tub. I told them no thank you it was a small smaller room. I should have made note when we walked into the room as we checked in that this was not the right room. Sad"

"Very clean room. Courteous staff. Nice location. "

"This was an amazing experience. 10/10 everyone was lovely. "

"Service was excellent and staff super nice, friendly and top notch! My room though was not clean. I’m not a very picky person at all when it comes to that and have never complained in my life but had some issues throughout my room that were too much to not notify them about. I personally am not staying here again just for that reason."